What you'll do

Participate in the full development lifecycle of Coop: design, implementation, testing, documentation, and release
Implement new features prioritized by community feedback, emerging challenges in online safety, and ROOST's roadmap
Participate in release milestone planning and release management
Independently identify and propose changes and improvements for the project, and work directly with users and community members to generate feedback and consensus
Feature and change work may look like:
- Maintaining and evolving Coop's backend API server, GraphQL layer, and database support
- Improve the UI interface human reviewers use for queuing, content review, and decision making
- Expand the signals pipeline and content detection integrations to support new services with faster user onboarding
- Design and implement an expanded selection of detection models with "drag and drop" style ease
- Coordinating with industry stakeholders and users, evolve the NCMEC reporting workflow and other reporting requirement features to produce actionable, effective reporting
- Design and develop features for providing reviewers enhanced information for decision making
Own and implement best practices for Coop's code quality and stability, including system health checks with CI/CD, test suites, and observability
Working with the Technical Design Committee and ROOST team, maintain strong security practices across the project development platform (eg GitHub)
Review and merge Pull Requests and triage and respond to Issues from community contributors, acting as both a technical leader and a welcoming ambassador of the project
Write and maintain developer documentation as needed
Engage with the ROOST community across GitHub, Discord, and Working Group meetings
Communicate with the ROOST community and stakeholders with kindness, respect, and professionalism

What you'll get

This is a full time position reporting to the Chief Operating Officer, and collaborating closely with ROOST's Head of Product.
ROOST is a remote organization with global hiring flexibility; this role will be expected to work a portion of hours overlapping with North American time zones.
ROOST aims to offer competitive compensation based on candidates' experience and their regional market. In the US, the compensation range is $160,000 - 290,000 USD. This role may be eligible for a performance-based bonus.
Comprehensive Benefits Package:
- Premium health, dental, and vision coverage for employee and dependents
- 401(k) with matching
- PTO
- Remote-first work environment with flexible hours
Individuals based in the US will be employed by Global Impact on behalf of ROOST.

Job description

Note: This position is available at the Software Engineer and Senior Software Engineer level. Level will be determined in the interview process.

Position Overview

Robust Open Online Safety Tools (ROOST) is seeking software engineers to join our team in building open source trust and safety tools. This role will primarily focus on the ROOST project Coop. We are looking for a software engineer who can work with the ROOST team, users, and community contributors to collaboratively identify and design priority features and changes, and take significant responsibility in implementing that work.

Coop is a multi-faceted, critical safety tool used by teams ranging from single-digit organizations to large platforms, with a range of technical skills in its user base. This role will need to be highly user-oriented and empathetic; it is well suited to candidates with product engineering experience.

This is a high-ownership role; you will be the person who knows the codebase deeply, understands the user base thoroughly, and who other contributors and adopters look to for technical guidance. Responsibilities follow the full software lifecycle, from evolving the architecture as the project grows, designing new capabilities, reviewing community contributions, to maintaining code quality and security.

If you are passionate about online safety, excited about the open source mission, and able to work well across teams, this is the role for you.

About the Coop Project

Coop is a comprehensive, content moderation and online safety platform and one of ROOST's flagship open source projects. It gives trust & safety teams a review console, automated rules-based enforcement, a signals engine for matching known hashes and keywords, detailed analytics, reviewer-wellness protection, integrations with multiple free content detection APIs, and a built-in NCMEC reporting flow - all in a single, self-hostable platform. For organizations new to online safety, Coop is their first and most foundational tool.

Must-have

Strong abilities in TypeScript or Javascript, and comfortable working across other technologies in the ROOST stack such as React
Minimum of 3-5 years of experience in software design and development and at least 1-2 years of experience building user-facing applications
Experience working with databases such as Postgres and ClickHouse
Exhibits attention to detail in focusing on reliability, scalability, security, and continuous improvement.
Strong user empathy and experience interacting directly with a variety of external users
Proven record of working with disparate teams and individuals, understanding issues, and making decisions and communicating them transparently.

Nice-to-have

Experience writing clear, tested production-quality code in an open source project
Prior contributions to multi-contributor open source projects
Experience with observability and or audit logging with tools such as OpenTelemetry
Experience building containerized, easily-deployed applications
Experience working in trust and safety, particularly child safety and child sexual abuse material (CSAM) reporting
Experience in startups, non-profits and/or small team environments
(Note: If you do not have prior trust and safety experience, please ensure you are comfortable working with this subject matter before applying.)

About ROOST

ROOST is a community effort to build scalable and resilient safety infrastructure for the AI era. Many organizations - big and small - still lack access to basic safety resources, hindering innovation and putting users at risk.

ROOST develops, maintains, and distributes open source building blocks to safeguard global users and communities. Backed by dedicated technical teams and leading experts, ROOST meets organizations where they are and provides hands-on support at every stage of their safety journey. You can learn more about the ROOST launch and our partners' support at https://jobeax.com/link/C0zAHAnUJV8j52Pz.

What You'll Experience at ROOST

As part of our early-stage team, you'll have a pivotal role shaping how ROOST evolves during its initial growth phase
A community that genuinely values different perspectives and approaches
The chance to work across organizational boundaries with partners who share our mission
The opportunity to build technology that makes a meaningful difference in online safety and helps protect vulnerable communities online
The chance to define best practices in an emerging field and contribute to safer digital spaces globally
Regular opportunities to engage with industry and civic leaders and working on Trust & Safety challenges
Flexible work arrangements that prioritize results and impact over traditional office structures

How to Join Us

Please upload your resume along with a cover letter sharing why ROOST's mission resonates with you and how your experience could help us advance it.

Due to the volume of spam applications, we strongly recommend applicants include their LinkedIn, GitHub, or other referenceable profile in their cover letter or resume.

ROOST is committed to building a team that reflects the diversity of communities we aim to serve. We especially encourage applications from people whose perspectives are traditionally underrepresented in technology.

Software Engineer — Coop Project

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