Descripción de la vacante
€24,000 a year
Spain
Setup Specialist en España is listed on Jobeax. Browse 80,000+ vacancies available.
This job was automatically translated to English, .
Join flowww. Become a flowwwer!
At flowww we don't just create technology; we redefine the way the world's most exclusive medical, health and wellness clinics manage their success. As a highly consolidated leading SaaS, we are looking for people who reflect our excellence.
We are currently expanding the team and looking to bring on two Setup Specialists at our offices in central Madrid. Your mission will be to lead the launch, strategic implementation and initial adoption of our ecosystem in retail accounts, ensuring that every client begins their flowww experience with the quality standard that defines us.
Lead the implementation: You will develop projects for the initial launch of the SaaS at the client's site, ensuring a flawless system deployment.
Impactful training: You will train client teams and guide the rollout of the tool to ensure they make the most of 100% of its potential.
Proactive consulting: You will anticipate technical or process issues during implementation, resolving them quickly and directly with the client.
Key connector: You will act as a strategic communication bridge between the systems/product area and the end client.
Strategy and growth: You will provide ongoing support during the setup phase and implement key Add-ons to maximize the value of the software for their business.
Fluent command of English (C1-C2 level).
Location: Residency in Madrid (essential for the work format).
Key skills: Excellent oral and written communication, a natural orientation toward excellence in customer service, analytical ability and agile issue resolution. We are looking for profiles with adaptability, resilience and leadership to guide demanding accounts.
If you also speak Portuguese or Italian, that's a big plus.
Tech Stack & Tools: Digital mindset. We positively value knowledge of HubSpot, project management tools (Asana, Trello, Notion) and CRMs. If you already know flowww, you have an advantage.
Compensation: Salary of €24,000 gross per year + attractive variable package.
EUR 24,000 per year
Flexibility: Hybrid model. During the first 3 months the position will be on-site at our offices in central Madrid. After this period, you will enjoy a hybrid model with 2 days of remote work per week.
Schedule: Monday to Friday from 9:00 a.m. to 6:00 p.m.
hybrid
You will join a team where the know-how of a market leader meets the freshness of a young, creative and nonconformist team. We firmly believe in internal promotion and the professional development of our talent.
Customer Success
At flowww we are actively committed to equal opportunities and creating an inclusive workplace, evaluating applications exclusively on their competencies and experience.
Únete a flowww. ¡Hazte flowwwer!
En flowww no solo creamos tecnología; redefinimos la forma en que las clínicas médicas, de salud y bienestar más exclusivas del mundo gestionan su éxito. Como SaaS líder altamente consolidado, buscamos personas que reflejen nuestra excelencia.
Actualmente, estamos expandiendo el equipo y buscamos incorporar a dos Setup Specialists en nuestras oficinas de Madrid centro. Tu misión será liderar la puesta en marcha, implantación estratégica y adopción inicial de nuestro ecosistema en cuentas retail, asegurando que cada cliente comience su experiencia flowww con el estándar de calidad que nos caracteriza.
Liderar la implantación: Desarrollarás proyectos para la puesta en marcha inicial del SaaS en el cliente, asegurando un despliegue impecable del sistema.
Capacitación de impacto: Formarás a los equipos de los clientes y guiarás el arranque de la herramienta para garantizar que aprovechan el 100% de su potencial.
Consultoría proactiva: Anticiparás incidencias técnicas o de procesos durante la implantación, solventándolas de forma ágil y directa con el cliente.
Conector clave: Actuarás como puente de comunicación estratégico entre el área de sistemas/producto y el cliente final.
Estrategia y crecimiento: Proporcionarás atención permanente durante la fase de setup e implantarás Add-ons clave para maximizar el valor del software en su negocio.
Dominio fluido de Inglés (Nivel C1-C2).
Ubicación: Residencia en Madrid (imprescindible para el formato de trabajo).
Habilidades clave: Excelente comunicación oral y escrita, orientación natural a la excelencia en el servicio al cliente, capacidad analítica y resolución ágil de incidencias. Buscamos perfiles con adaptabilidad, resiliencia y liderazgo para guiar a cuentas exigentes.
Si además hablas portugués o italiano, tienes un gran plus.
Tech Stack & Herramientas: Mentalidad digital. Valoramos positivamente el conocimiento en HubSpot, herramientas de gestión de proyectos (Asana, Trello, Notion) y CRMs. Si ya conoces flowww, juegas con ventaja.
Compensación: Salario de 24.000 € brutos anuales + atractivo paquete variable.
EUR 24,000 per year
Flexibilidad: Modelo híbrido. Durante los primeros 3 meses la posición será presencial en nuestras oficinas de Madrid centro. Superado este periodo, disfrutarás de un modelo híbrido con 2 días de teletrabajo a la semana.
Horario: Lunes a Viernes de 09:00h a 18:00h.
hybrid
Te integrarás en un equipo donde conviven el know-how de un líder de mercado y la frescura de un equipo joven, creativo e inconformista. Creemos firmemente en la promoción interna y en el desarrollo profesional de nuestro talento.
Customer Success
En flowww nos comprometemos activamente con la igualdad de oportunidades y la creación de un espacio de trabajo inclusivo, evaluando las candidaturas exclusivamente por sus competencias y experiencia.
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