Cargando descripción…

Service Technical Support Engineer en España - Jobeax

Service Technical Support Engineer en España is listed on Jobeax. Browse 80,000+ vacancies available.

Original Advert

Responsibilities / Tasks

We are looking for a Service Technical Support Engineer to join our team in Alcobendas. This role offers an excellent opportunity for an experienced engineer to apply deep technical knowledge in a primarily office-based service environment, supporting customers and service teams with strong technical solutions. Candidates with less experience will also be considered, provided they demonstrate strong technical potential and a willingness to develop within the role.

Key Responsibilities

Manage and analyze customer requests in close collaboration with local Sales and Technical Service teams, as well as GEA Technology Centers, ensuring accurate definition of the technical scope for quotations.
Serve as the technical reference for the Service Support team and customers once the relevant service technologies are mastered, acting as the primary technical liaison with the Technology Centers.
Drive the development of technical expertise and capabilities within the local service support team in coordination with the various Technology Centers.
Prepare and oversee quotations and order confirmations, ensuring technical consistency, accuracy, and commercial alignment.
Process and monitor customer orders, returns, and credit notes in SAP, ensuring correct pricing and commercial conditions throughout the Order-to-Cash cycle.
Coordinate cross-functionally with Service Sales, Logistics, Procurement, Finance, and Technical Service.
Support delivery, shipping, and invoicing processes, managing exceptions and engaging with customers and suppliers when required.
Ensure data integrity and proactive maintenance of SAP master data (customers, materials, pricing), identifying and resolving inconsistencies impacting service levels.
Identify process improvement opportunities and actively contribute to operational excellence and continuous improvement initiatives.

Your Profile / Qualifications

Bachelor's Degree in Engineering (Mechanical Engineering preferred).
Previous experience in industrial or engineering environments is a strong advantage.
Proven operational experience with SAP, particularly in Quotations, Order management, Deliveries, Returns, Billing
Fluent Spanish and English, both written and spoken. Additional European languages are considered a strong asset.
Familiarity with logistics and invoicing workflows.
High attention to detail and data accuracy, particularly in master data management.
Ability to manage multiple priorities in demanding environments.
Strong organizational, communication, and stakeholder management skills.
Customer-centric, service-oriented, and results-driven mindset.
Commitment to continuous improvement and operational quality.

In this role, you will combine technical expertise, SAP process knowledge, and cross-functional collaboration to deliver high-quality service solutions, support business operations, and contribute to continuous improvement across the service organization.

We offer:

Attractive compensation package aligned with experience and responsibilities
Private health insurance plan
Employee Assistance Program
Flexible working hours and a hybrid working model (up to two days per week remote)
23 days of vacation per year
Great work environment as part of a collaborative team
Continuous internal training and career development opportunities, both nationally and internationally
The opportunity to join a company recognized as a Top Employer 2026

Did we spark your interest?
Then please click apply above to access our guided application process.

Postularse a la vacante

Vacantes similares

Más como este puesto

Technical Support Engineer

Hace 8 días

Remoto
Tiempo completo

Full-time hours

... response quality, and help customers get to value faster. Requirements - 4+ years of experience in a technical support, technical account management, solutions engineering, implementation, or customer-facing engineering role. - Hands-on experience working with APIs, SDKs, logs, HTTP requests, event data, and technical implementation ...

Spain

Technical Support Engineer

Hace 8 días

Híbrido
Tiempo completo

Full-time hours

About the role We have an amazing opportunity to join an exciting and innovative sales team in a Technical Engineer Support role. In this position you can combine your strong analytical and communication skills, enjoy solving technical challenges, and are passionate about delivering excellent support in a fast-paced environment. ...

Spain

Engineer - Technical Activity Support

Hace 7 días

€59,362 - €90,115 a year

... environment, professional development opportunities, and the chance to contribute to the success of our Construction team. Education & certifications Degree in Engineering or Industrial Technical Engineering with a specialization in Electricity. What you'll get 🎓 Ongoing training and professional growth. 👥 Good working environment ...

Spain

Technical Support Engineer Intern

Hace 8 días

Tiempo completo

Full-time hours

... - Customer support for incidents, inquiries, new projects, etc - Document management of projects and installations - Management of instrument connections. - Support for the sales network Required profile: - Technical engineering or higher degree in Computer Systems or Telecommunications - Intermediate English level - Minimum ...

Spain

Senior Technical Support Engineer

Hace 8 días

Híbrido
Presencial

Have the right to work in Spain

... solve complex challenges across cloud and ERP-integrated environments while improving reliability, performance, and customer satisfaction. The Role: Senior Technical Support Engineer As a Senior Technical Support Engineer, you will act as a technical authority for complex customer challenges , owning escalations across ...

Spain

Senior Technical Support Engineer

Hace 8 días

Híbrido
Presencial

Have the right to work in Spain

Spain

Adecco España

Technical support / Dutch-speaking customer service.

Hace 13 días

Presencial
Tiempo completo
Contrato

€23,500 - €25,000 a year

... WhatsApp), providing personalized, high-quality service in multiple languages. -Resolve questions and provide support using the available tools, ensuring efficient service tailored to each customer's needs. Requirements - Previous experience in technical support / customer service. - Provide technical knowledge/training (IT, electrical, ...

Spain, Málaga

Mitek Systems

Principal Technical Support Engineer

Hace 13 días

Remoto
Tiempo completo

€37,000 - €56,000 a year

About the role The Principal Technical Support Engineer role will be the primary escalation contact for product questions/issue tickets. Successful candidates will utilize knowledge of our products, strong technical knowledge and troubleshooting expertise, and investigative skills to determine root causes to either resolve ...

Spain

Nutanix

Technical Support Engineer (SRE)

Hace 13 días

Remoto
Híbrido
Presencial
Contrato

From €45,000 a year

... do Your Role Provide technical support for Nutanix´s HCI solutions Troubleshoot, diagnose, and debug enterprise customer issues Collaborate with development engineering team Resolve cross-vendor issues with technology partners Improve product serviceability and develop tools Deliver excellent customer support experience ...

Spain, Barcelona

Adecco España

Technical Support/Customer Service French

Hace 13 días

Presencial
Tiempo completo
Contrato

... Friday, with flexible start times between 7:30 AM and 8:30 AM. - Workplace: Technology Park. - Position 100% on-site. Requirements - Previous experience in technical support / customer service. - Providing training/technical knowledge (IT, electricity, electronics). - French level (C1+ or C2). About the role Desde Adecco ...

Spain

Adecco España

Customer Service and Technical Support in German

Hace 13 días

Remoto
Tiempo completo
Contrato

€21,000 a year

... long-term growth. What you'll do - Managing administrative and customer support tasks (back office & front office) - Handling customer queries via email and phone - Supporting operations related to vehicle leasing services - Ensuring high-quality service for the German market What you'll get What do we offer? Initial 4-month contract ...

Spain, Barcelona

Ingram Micro, Inc.

Senior AWS Technical Support Engineer

Hace 6 días

Híbrido
Presencial

Spain, Barcelona

Nutanix

Senior Technical Support Engineer (SRE)

Hace 13 días

Remoto
Híbrido
Presencial
Contrato

From €60,000 a year

Spain, Barcelona

Mercadona

Engineer - Technical Support for Operations - Toledo

Hace 13 días

€59,362 - €90,115 a year

Spain, Toledo

Mercadona

Engineer - Technical Activity Support - Barcelona

Hace 13 días

€59,362 - €90,115 a year

... you'll do - Installation works projects, their legalization, and construction management. - Plan the execution of works on time and in proper form. - Check the technical quality of executions and certify the works. - Technical advice related to store installations. Education & certifications Industrial Technical Engineering ...

Spain, Terrassa

Technical Support Agent

Hace 8 días

Tiempo completo

€20,583 a year

... collaborate on their resolution in an agile manner. - Coordinate with the team to ensure operational continuity on rotating shifts. - Maintain an effective technical support service during the different established schedules. What you'll get We offer a range of social benefits that will contribute to your well-being. - ...

Spain

Technical Support Agent

Hace 8 días

Híbrido

Hybrid

... priorities simultaneously. - Collaborate with Engineering, Product, and Technical Account Management to resolve complex issues, and contribute to team discussions on support performance and operational improvements. - Create and maintain internal and external documentation and knowledge base guides to enable self-service, and share ...

Spain

Technical Support Consultant

Hace 8 días

Híbrido

Hybrid

... through digital channels and phone support. - Assist HR professionals and end users with login, access, and platform-related issues. - Investigate and resolve technical problems while ensuring a positive customer experience. - Analyse support tickets and identify opportunities to improve service quality and processes. - Collaborate ...

Spain

Palo Alto Networks

Senior Technical Support Engineer - Focused Services

Hace 13 días

Remoto
Híbrido

About the role Are you passionate about driving customer success in the cybersecurity industry? We are looking for a dynamic and proactive Technical Support Engineer to join our team. In this role, you will work closely with our valued customers to address their complex post-sales challenges, where analyzing situations ...

Spain, Málaga