Descripción de la vacante
Traveltechessentialist
Spain, Barcelona
Senior Product Manager - Post-Booking User Experience en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.
We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week a $1.7 trillion problem.
Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.
Visit to learn more.
We are looking for a Senior Product Manager to join our post‑booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely.
Post‑booking is everything that happens after a customer hits confirm — flight changes, hotel check‑ins, missing invoices, disruptions at the gate, refunds and every question in between. It's a huge surface area, and it's where trust in Perk is really tested.
Today, the tools exist — AI chat, intelligent triage, self‑serve trip management, a Support Center, help pages, and a team of expert agents. But they don’t yet feel like one experience to the customer. Your mission is to bring them together into a cohesive post‑booking journey: one where customers can find answers and resolve issues independently, and where a human is always available quickly, with full context, ready to step in when it matters.
We call this seven‑star service.
This is also one of the most exciting AI product roles at Perk right now. Customer support is fundamentally a language problem — chat, email, voice — exactly where LLMs are transforming what's possible.
Building AI into this product isn’t a nice‑to‑have; it’s the mechanism by which seven‑star service becomes achievable at scale. If you want to ship AI that genuinely changes how people experience a product, this is the role.
At Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.
For certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. If you choose to apply, please submit your portfolio and resume in English.
Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to Ver el correo electrónico en https://jobeax.com/link/8om4ubga9gvjbUNE, and we will confirm whether it is legitimate.
#LI-Hybrid
Vacantes similares
About the role We are looking for a Senior Product Manager to join our post-booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely. Post-booking is everything that happens after a customer hits confirm — flight changes, hotel check-ins, ...
Spain, Barcelona
We are looking for a Senior Product Manager to join our post‑booking product team — owning the full customer experience from the moment a trip is confirmed to the moment the traveller gets home safely. Post‑booking is everything that happens after a customer hits confirm — flight changes, hotel check‑ins, missing invoices, ...
Spain, Barcelona
Vueling Airlines SA
Vueling is seeking a Senior Product Manager to lead post-booking flows and digital customer experiences. You will shape the product vision, manage roadmaps, and collaborate with stakeholders across business, CX and IT to deliver measurable value. You will own end-to-end delivery, work with UX/UI teams, run user research, ...
Spain, Viladecans
Have the right to work in Spain
... constraints and market changes. - Define KPIs to assess product success and impact. - Oversee the digital customer experience in key post booking flows (Manage My Booking and Check-in). What we're looking for - A minimum of 5 years of experience in roles related to Product Management, Software Development, Data Product Ownership, ...
Spain
Full-time hours
... complex simpler-for our customers, their customers, and each other. We're looking for a Senior Product Manager to help customers understand how different groups of users behave over time: who converts, who comes back, who becomes more engaged, and who may be starting to drop away. You will lead the product strategy for user segmentation ...
Spain
Full-time hours
... Our team is fully remote and globally distributed, and we serve a large, active student base across both regions. We are seeking a data-driven and strategic Senior User Acquisition Manager to lead our Meta Ads efforts across the US region. Reporting to our Marketing Lead, you will be responsible for scaling high-budget ...
Spain
Fully remote
... where the session has to produce something valuable and strengthen the relationship in the process. What we're looking for - Minimum of 5 years of substantial experience in UX with genuine depth in both user research and product design , not one with passing familiarity of the other - At least 5 years managing designers and/or ...
Spain
Have the right to work in Spain
Original Advert We are looking for a Lead Product Manager to own the end-to-end user lifecycle across our Web and Mobile products. This role is for a leader who can connect strategy, data, and in-product experience, and align domain PMs around shared lifecycle goals. Join our team to realize your potential and grow together ...
Spain
€25,000 - €30,000 a year
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role Are you passionate about operational management, customer service, and process optimisation? If you are looking for a stable project where you can bring your experience and continue growing professionally, ...
Spain
€75,000 - €125,000 a year
... and are fully fluent in English; - You care about the user experience : you take pride in the quality of what reaches users, and pay attention to whether the product is useful, intuitive, and engaging; - You are comfortable with the product category: you are fully comfortable building products based on uncensored models ...
Spain
€75,000 - €125,000 a year
... and are fully fluent in English; - You care about the user experience : you take pride in the quality of what reaches users, and pay attention to whether the product is useful, intuitive, and engaging; - You are comfortable with the product category: you are fully comfortable building products based on uncensored models ...
Spain
Fully remote
... role. - Interview with the Hiring Manager: Assess your experience building products, including relevant domain context where applicable. - Interview with a Senior Business Leader: Assess how you think and act as a product and business operator in complex real-world scenarios. - Interview with the CPO (or Senior Product ...
Spain
Permanent contract
... Build a vision and strategy for your product. - Display strong leadership, organizational, and execution skills. What we're looking for - 5+ years of relevant experience in product management - Proven experience managing ambiguity, complexity, and interdependencies within a product development cycle - Ability to present complex ...
Spain
Full-time hours
... modules and services trusted by global brands. Requirements & Qualifications - 5-7 years of product management experience, including experience at Senior Product Manager level, ideally in an industrial B2B service provider. - Hands-on experience with connectivity, cloud or SaaS offerings in B2B environments. - Experience with ...
Spain
Hybrid
... testing. - Experience working with mobile-game monetisation; ideally hybrid monetisation experience is preferred. - Adaptability to work across both new and live products. - Strong organisation, ownership and communication skills in a fast-changing environment. - Experience in casual mobile games; puzzle-game experience is preferred. ...
Spain
€90,000 - €130,000 a year
... but we are disciplined in how we do it because we know our users rely on our technology to run mission-critical infrastructure platforms. Job description As a Senior Product Manager at vCluster Labs, you'll partner directly with the Head of Product and engineering leadership on the decisions that shape where the product goes ...
Spain
€75,000 - €125,000 a year
... and are fully fluent in English; - You care about the user experience : you take pride in the quality of what reaches users, and pay attention to whether the product is useful, intuitive, and engaging; - You are comfortable with the product category: you are fully comfortable building products based on uncensored models ...
Spain
US$59,900 - US$151,650 a year
... Engineering, Payroll Operations, Finance, and Partnerships. - Lead by example on asynchronous, transparent collaboration. What we're looking for - Proven experience as a product manager owning complex third-party integrations (API and file/EDI-based) - A provider-agnostic mindset: you default to ingesting a customer's ...
Spain
Freelance contract
... without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits ...
Spain