Descripción de la vacante
Telefónica
Spain
Senior Product Manager - SOC Agentic Automation en Spain, España is listed on Jobeax. Browse 80,000+ vacancies available.
We connect the present. We shape the future.
Have you ever wondered what makes it possible for millions of people to be connected at the same time, from anywhere in the world, without anything failing?
At Telefónica, we make it possible.
We are a global telecommunications and technology company that connects people, businesses, and communities through next-generation networks and advanced digital solutions such as cloud, artificial intelligence, IoT, and cybersecurity.
With over 100 years of history, we work every day to put innovation at the service of society, driving a responsible, sustainable digital transformation with real impact.
Here we don't just design infrastructures; we design the future. We are looking for people who are curious, enthusiastic, and passionate about what they do, who refuse to settle, and who want to create the Telefónica of tomorrow. If you are passionate about technology that transforms lives, this is your place.
The Cybersecurity Innovation area defines and builds technologies and services that improve Telefónica's competitive position as an MSSP. The area is part of the global CDO (Chief Digital Office) organization, responsible for innovation in strategic areas for the Telefónica group.
We build our own products and technology, transforming strategic vision into scalable cybersecurity capabilities with a clear focus on building differential intellectual property. Our multidisciplinary teams combine experience in product, AI & data, software development, and cybersecurity.
We work closely with Telefónica's B2B Cybersecurity area, the leading MSSP in Spain, responsible for commercialization, delivery, and operations.
What will your mission be? 🎯
Cybersecurity is being redefined by AI, the exponential rise of threats, and geopolitical pressure towards greater European sovereignty. Leading in this environment is no longer about incremental evolution, but about the ability to rethink how cybersecurity capabilities are designed, operated, and scaled.
Telefónica is driving the AI Native SOC initiative, which aims to transform the traditional SOC towards the AI-Native paradigm, where data, intelligence, and cybersecurity analysts operate as a single operating system capable of learning, adapting, and generating continuous value. A key line of this initiative is SOC Agentic Automation, where we combine deterministic mechanisms and AI agents applied to cybersecurity operations.
As Senior Product Manager - SOC Agentic Automation, your mission will be to lead the SOC Automation product domain: defining and bringing to production AI automation capabilities, agents, and workflows that improve security operations and accelerate the evolution towards the AI-Native SOC model.
What capabilities are we looking for in you?
Operational SOC experience: real knowledge of how a SOC works, where the bottlenecks are, which tasks can be meaningfully automated, and how N1, N2, N3 tiers and the CSIRT behave in practice.
Security automation and workflows: experience working with triage, enrichment, escalation, investigation, and response, and with automation capabilities applied to these flows.
Product and technology strategy: ability to structure problems, translate operational needs into clear product decisions, and build roadmaps prioritized by impact and feasibility.
Product development and delivery: experience guiding the development of digital products, defining scope, user stories, and priorities, and working with modern product methodologies.
Knowledge of the cybersecurity ecosystem: solid understanding of security domains, architectures, and platforms, with the ability to reason about operational models.
Basic knowledge of AI and data: familiarity with AI and data concepts applied to cybersecurity, and with the secure operation of AI capabilities (guardrails, observability, evaluation). You don't need to master these technologies—you'll work with specialized team members—but you should be comfortable using them.
Technical fluency: ability to credibly engage with engineering, data, and AI teams on architectures, APIs, integrations, pipelines, and deployment, without needing to be a hands-on developer.
Relevant experience in cybersecurity (SOC environments, SecOps, detection engineering, incident response, or security automation).
Demonstrated experience in product management and/or technical programs, with the ability to take capabilities from idea to production.
You will join an environment where SOC operations, automation, cybersecurity platforms, data, and applied AI converge. We will especially value familiarity with:
SOAR, SIEM, EDR, and response workflows.
Data capabilities, dashboards, KPIs, and AI agents applied to operations.
Platforms such as Palo Alto, CrowdStrike, Splunk, Netskope, Cloudflare, or Fortinet.
Automation and infrastructure such as Terraform, CI/CD, Kubernetes, APIs, and observability.
High level of Spanish and English, enabling effective communication and collaboration in multinational environments, including leading meetings and workshops.
How will you contribute your capabilities to the role's purpose? 💼
Define the vision, roadmap, and priorities for the SOC Agentic Automation domain, aligned with the AI Native SOC strategy.
Decide what the squad builds and in what order: write the PRDs, define success criteria, and resolve scope trade-offs as they arise. Own what gets released to production and drive the squad's execution pace.
Coordinate the functional definition and evolution of agents, automations, and AI capabilities applied to triage, enrichment, classification, escalation, analyst support, and operational automation.
Lead the SOC Automation product domain end-to-end, from conception to production and scaling, together with a multidisciplinary team of engineering, AI, and design. Be responsible for the KPIs that move the product and make the product decisions needed to impact them.
Translate real SOC operational needs into prioritized use cases, product capabilities, and automation workflows, starting from concrete problems faced by N1, N2, N3, and CSIRT.
Define success metrics and track the domain, including adoption, operational efficiency, reduction of manual work, quality of outcomes, and scalability.
Provide product and SOC operational context to architecture and technology decisions, collaborating with the Head of Software and the Data & AI Lead on data platforms, AI pipelines, and cybersecurity tools (SIEM, SOAR, EDR, Threat Intelligence).
Work transversally with Telefónica Tech and strategic customers in co-creation, validation, and operational rollout contexts, ensuring alignment between strategy, product, and delivery.
You will operate in high-ambiguity environments, where problems are not fully defined and solutions must be built from first principles. The ability to structure complexity and make informed decisions in a timely manner is essential.
You will need to make quick decisions autonomously, with few precedents and no established playbooks, which requires strong ownership, resilience, and a clear bias towards execution and impact.
The role sits at the intersection of strategy, technology, and cybersecurity operations, requiring you to switch context between executive conversations and hands-on product and technical challenges, working with multidisciplinary teams.
What other aspects do we value? 📚
Previous experience in an MSSP, large SOCs, or cybersecurity operations transformation programs.
Having evolved from a practitioner role (SOC analyst, detection engineer, SecOps engineer, SOAR engineer, or similar) into real product ownership.
Experience with agents, copilots, AI workflows, or assisted operation capabilities in security contexts.
Experience working with enterprise customers or in co-creation environments with delivery and operations teams.
University degree in Computer Engineering, Telecommunications, Industrial Engineering, or a closely related technical field, providing a solid foundation to understand and address the technical aspects of the role.
Specific training from cybersecurity vendors or MSSPs.
Technical cybersecurity certifications such as CISSP, CISA, or similar.
What benefits will you enjoy as part of our team? 💙
Transformative projects. At Telefónica, you will be part of high-impact projects that set trends and respond to the connectivity and digital transformation challenges of our society.
Professional development. You will have a long career path and global-scale learning, thanks to our presence in different geographies. We will share development opportunities, training, and mobility options with you. We want to grow and build a future together!
Flexibility. We believe in the balance between professional and personal life. At Telefónica, we care about flexibility, positioning ourselves as a benchmark in new ways of working and work-life balance measures.
27 working days of vacation to enjoy.
Social benefits. You will enjoy a comprehensive social benefits package, including:
Life and accident insurance
Medical insurance for you and your family unit (spouse and children)
Meal voucher card
Flexible compensation plan with numerous options to choose from.
Pension plan.
If you have access to SkillsBank, don't forget to complete and update your skills profile so that the People team can better understand your profile and identify your fit for the position!
Our process is designed to carefully evaluate each candidate's skills, abilities, and interests in relation to each vacancy. We will contact you if your application advances in the process. You can track your application in the Career mosaic or from the main menu > Career > Job Applications.
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Conectamos el presente. Transformamos el futuro.
¿Alguna vez te has preguntado qué hace posible que millones de personas estén conectadas al mismo tiempo, desde cualquier lugar del mundo, sin que nada falle?
En Telefónica, hacemos que sea posible.
Somos una compañía global de telecomunicaciones y tecnología que conecta a personas, empresas y comunidades a través de redes de última generación y soluciones digitales avanzadas como cloud, inteligencia artificial, IoT o ciberseguridad.
Con una trayectoria de más de 100 años, trabajamos cada día para que la innovación esté al servicio de la sociedad, impulsando una transformación digital responsable, sostenible y con impacto real.
Aquí no solo diseñamos infraestructuras, diseñamos el futuro. Buscamos personas que tengan inquietudes, entusiasmo y pasión por lo que hacen, que no se conformen y que quieran crear la Telefónica del mañana. Si te apasiona la tecnología que transforma vidas, este es tu lugar.
El área de Innovación en Ciberseguridad define y construye tecnologías y servicios que mejoren la posición competitiva de Telefónica en su negocio como MSSP. El área forma parte de la organización global CDO (Chief Digital Office), encargada de la innovacion en áreas estrategicas para el grupo Telefonica.
Construimos producto y tecnología propia, transformando visión estratégica en capacidades de ciberseguridad escalables con un foco claro en construir propiedad intelectual diferencial. Nuestros equipos multidisciplinares combinan experiencia en producto, IA & datos, desarrollo de software y ciberseguridad.
Trabajamos de forma estrecha con el área B2B de Ciberseguridad de Telefónica, el MSSP líder en España, responsable de la comercialización, delivery y operación.
¿Cuál será tu misión? 🎯
La ciberseguridad está siendo redefinida por la IA, la escalada exponencial de las amenazas y la presión geopolítica hacia una mayor soberanía europea. Liderar en este entorno ya no pasa por la evolución incremental, sino por la capacidad de repensar cómo se diseñan, operan y escalan las capacidades de ciberseguridad.
Telefónica está impulsando la iniciativa AI Native SOC que tiene como objetivo la transformación del SOC tradicional hacia el paradigma AI-Native, donde datos, inteligencia artificial y los analistas de ciberseguridad trabajan como un único sistema operativo capaz de aprender, adaptarse y generar valor continuo. Una de las líneas clave de la iniciativa AI-Native SOC es SOC Agentic Automation, donde combinamos mecanismos deterministas y agentes de IA aplicados a operaciones de ciberseguridad.
Como Senior Product Manager - SOC Agentic Automation, tu misión será liderar el dominio de producto de SOC Automation: definir y llevar a producción capacidades de automatización, agentes y workflows de IA que mejoren la operación de seguridad y aceleren la evolución del modelo AI-Native SOC.
¿Qué capacidades buscamos en ti?
Experiencia operativa en SOC: conocimiento real de cómo funciona un SOC, dónde están los cuellos de botella, qué tareas pueden automatizarse con sentido y cómo se comportan los modelos N1, N2, N3 y CSIRT en la práctica.
Automatización y workflows de seguridad: experiencia trabajando con triaje, enriquecimiento, escalado, investigación o respuesta, y con capacidades de automatización aplicadas a estos flujos.
Producto y estrategia tecnológica: capacidad para estructurar problemas, traducir necesidades operativas en decisiones de producto claras y construir roadmaps priorizados por impacto y viabilidad.
Desarrollo y delivery de producto: experiencia guiando el desarrollo de productos digitales, definiendo alcance, user stories y prioridades, y trabajando con metodologías modernas de producto.
Conocimiento del ecosistema de ciberseguridad: comprensión sólida de dominios, arquitecturas y plataformas de ciberseguridad, con capacidad para razonar sobre modelos operativos.
Conocimiento básico en IA y datos: familiaridad con conceptos de IA y datos aplicados a ciberseguridad, y con la operación segura de capacidades AI (guardrails, observabilidad, evaluación). No es necesario dominar estas tecnologías, trabajarás con personas del equipo especializadas en ello, pero sí se espera estar soltura en su uso.
Fluidez técnica: capacidad para dialogar con credibilidad con equipos de engineering, data y AI sobre arquitecturas, APIs, integraciones, pipelines y despliegue, sin necesidad de ser un desarrollador hands-on.
Experiencia relevante en ciberseguridad (entornos SOC, SecOps, detection engineering, incident response o security automation).
Experiencia demostrada en gestión de producto y/o programas técnicos, con capacidad para llevar capacidades desde la idea hasta producción.
La persona se incorporará a un entorno donde se cruzan operaciones SOC, automatización, plataformas de ciberseguridad, datos e IA aplicada. Se valorará especialmente familiaridad con:
SOAR, SIEM, EDR y workflows de respuesta.
Capacidades de datos, dashboards, KPIs y agentes de IA aplicados a operaciones.
Plataformas de Palo Alto, CrowdStrike, Splunk, Netskope, Cloudflare o Fortinet.
Automatización e infraestructura como Terraform, CI/CD, Kubernetes, APIs y observabilidad.
Nivel alto de español e inglés, que permita comunicación y colaboración efectiva en entornos multinacionales, incluyendo dirección de reuniones y workshops.
¿Como contribuirás con tus capacidades al propósito del rol? 💼
Definir la visión, roadmap y prioridades del dominio SOC Agentic Automation, en alineamiento con la estrategia del AI Native SOC.
Decidir qué construye el squad y en qué orden: escribir las PRD, definir los criterios de éxito, y resolver los trade-offs de scope cuando aparecen. Firmar lo que está listo para producción y dirigir el ritmo de ejecución del squad multidisciplinar.
Coordinar la definición funcional y la evolución de agentes, automatizaciones y capacidades de IA aplicadas a triaje, enriquecimiento, clasificación, escalado, soporte a analistas y automatización operativa.
Liderar el dominio de producto SOC Automation end-to-end, de la concepción a producción y escalado, junto a un equipo multidisciplinar de ingeniería, IA y diseño. Ser responsable de los KPIs que mueven el producto y tomar las decisiones de producto necesarias para impactarlos.
Traducir necesidades reales de operación SOC en casos de uso, capacidades de producto y workflows de automatización priorizados, partiendo de problemas concretos de N1, N2, N3 y CSIRT.
Definir métricas de éxito y seguimiento del dominio, incluyendo adopción, eficiencia operativa, reducción de trabajo manual, calidad del resultado y escalabilidad.
Aportar contexto de producto y operación SOC a las decisiones de arquitectura y tecnología, colaborando con Head of Software y Data & AI Lead en plataformas de datos, pipelines de IA y herramientas de ciberseguridad (SIEM, SOAR, EDR, Threat Intelligence).
Trabajar de forma transversal con Telefónica Tech y con clientes estratégicos en contextos de co-creación, validación y aterrizaje operativo, asegurando alineamiento entre estrategia, producto y delivery.
Operarás en entornos de alta ambigüedad, donde los problemas no están completamente definidos y las soluciones deben construirse desde primeros principios. La capacidad de estructurar la complejidad y tomar decisiones informadas a tiempo es esencial.
Tendrás que tomar decisiones rápidas con autonomía, con pocos precedentes y sin playbooks establecidos, lo que exige fuerte ownership, resiliencia y un claro sesgo hacia la ejecución y el impacto.
El rol se sitúa en la intersección entre estrategia, tecnología y operaciones de ciberseguridad, lo que exige cambiar de contexto entre conversaciones ejecutivas y retos hands-on de producto y técnicos, trabajando con equipos multidisciplinares.
¿Qué otros aspectos valoramos? 📚
Experiencia previa en MSSP, grandes SOCs o programas de transformación de operaciones de ciberseguridad.
Haber evolucionado desde un rol practitioner (SOC analyst, detection engineer, SecOps engineer, SOAR engineer o similar) hacia ownership real de producto.
Experiencia con agentes, copilots, workflows de IA o capacidades de operación asistida en contextos de seguridad.
Experiencia trabajando con clientes enterprise o en entornos de cocreación con equipos de delivery y operación.
Titulación universitaria en Ingeniería Informática, Telecomunicaciones, Ingeniería Industrial o un campo técnico estrechamente relacionado, que aporte una base sólida para entender y abordar los aspectos técnicos del rol.
Formación específica en fabricantes de ciberseguridad o MSSP.
Certificaciones técnicas en ciberseguridad como CISSP, CISA o similares.
¿Qué ventajas tendrás por formar parte de nuestro equipo? 💙
Proyectos transformadores. En Telefónica formarás parte de proyectos de alto impacto, que marcan tendencia y responden a los retos de conectividad y transformación digital de nuestra sociedad.
Desarrollo profesional. Tendrás un largo recorrido y aprendizaje a escala global, gracias a nuestra presencia en diferentes geografías. Compartiremos contigo oportunidades de desarrollo, formación y opciones de movilidad. ¡Queremos crecer y construir un futuro contigo!
Flexibilidad. Apostamos por el equilibrio entre la vida profesional y personal. Desde Telefónica cuidamos la flexibilidad, posicionándonos como referente en nuevas formas de trabajo y medidas de conciliación.
27 días laborales de vacaciones para disfrutar.
Beneficios sociales. Podrás disfrutar de un amplio paquete de beneficios sociales entre los que destacan:
Seguro de vida y accidentes
Seguro médico para ti y tu unidad familiar (cónyuge e hijos)
Tarjeta cheques comida
Plan de retribución flexible con numerosas opciones entre las que elegir.
Plan de pensiones.
Si tienes acceso a SkillsBank, ¡no olvides completar y actualizar tu perfil de habilidades para que desde el área de People podamos conocer mejor tu perfil e identificar tu encaje con la posición!
Nuestro proceso está diseñado para evaluar cuidadosamente las habilidades, capacidades e intereses de cada candidato en relación a cada vacante. Contactaremos contigo en caso de que tu candidatura avance en el proceso. Podrás realizar un seguimiento de tu solicitud en el mosaico Carrera profesional o desde el menú principal > Carrera Profesional > Solicitudes de empleo
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