Fully remote
... of experience in Customer Success, Key Account Management or another senior client-facing role within payments, fintech, financial services, fleet, fuel or mobility. - Strong experience working either directly within the fleet, fuel or mobility ecosystem or serving customers operating within these sectors. - Good understanding ...
29500 €/año
Foundever® is currently recruiting a Senior Team Manager to lead operations for a prestigious luxury automotive customer experience project based in Madrid. This opportunity is designed for experienced leaders who are passionate about operational excellence, premium customer engagement, and high-performance team management ...
- Presencial
- Tiempo completo
... construyendo un gran equipo para hacerlos realidad. ¿Nos ayudas?. Puedes echar un vistazo a nuestra web aquí: ¿Qué estamos buscando? Como reporte directo del Head of Customer Experience, el Customer Experience Operations Manager es responsable de la operación diaria de atención al cliente de REVEL, tanto del equipo in-house backoffice ...
Permanent contract
... At #OKMobility we continue to grow and, to keep enhancing our customers' experience, we are looking to incorporate a Customer Experience & Journey Standards Manager at our corporate headquarters in Palma de Mallorca . Your mission will be to design, govern, and optimize the end-to-end customer experience across the entire ...
Full-time hours
... limit yourself to one location when you can travel between countries and work in different areas of the company? At Barceló Hotel Group, we offer geographical mobility and the opportunity to gain knowledge about various products and services throughout your career. * We understand that a committed and experienced team is essential ...
Fully remote
... PMs, engineers and customers, and you can run a successful session even when agendas conflict and someone senior arrives with the solution already decided - Experience working directly with high-profile or strategic customers and turning those sessions into research the team can act on resulting in stronger customer relationships ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Fixed-term contract
... project phases and gaining experience in customer experience methodologies and project management. What you'll do - Support the analysis and documentation of customer journeys. - Assist in collecting and organizing customer insights. - Support the planning and tracking of tasks within projects. - Participate in preparing ...
Permanent contract
... issues or needs identified. - Identify friction points in the student experience and propose improvements. - Contribute to the design and evolution of the customer journey. How you'll work Permanent On-site About the company & team Education and Social Policies Requirements - Previous experience in customer service or ...
Hybrid
... stakeholders. - Prepare and maintain reports that track and analyse key performance indicators. Support the preparation and review of scorecards and participate in customer meetings. - Develop and present improvement recommendations to the Customer Experience Manager. Monitor systems and processes to identify opportunities for ...
Internship contract
... analytical skills and comfort working with data, KPIs, dashboards, and deviation analysis. - Advanced proficiency in Excel and PowerPoint. - Highly valued experience with Power BI, SQL, Python, text analytics tools, Medallia, Speech Analytics, or other customer feedback analysis solutions. - English B2 or higher. - Good ...
Permanent contract
... performance indicators. Support the preparation and review of scorecards and participate in client meetings. - Develop and present recommended improvements to the Customer Experience Manager. Monitor systems and processes to identify opportunities for continuous improvement. How you'll work on-site About the company & team At ...
- Presencial
- Tiempo completo
- Contrato
€29k EUR - €29500 EUR / year
... - Previous experience as Team Manager, Supervisor, or Operations Team Leader within customer service or contact center environments. - Minimum 6 months of experience in customer operations. - Experience in premium customer service environments, luxury sectors, or high-value customer care will be highly valued. - Strong ...
Have the right to work in Spain
... organized, and customer-oriented person to fill the position of Customer Experience Manager at our restaurant. Their mission will be to ensure an exceptional experience for our customers, enhancing the brand image and collaborating on marketing actions and local activities. What you'll do Tasks: Customer service and experience ...
... seguir impulsando la excelencia en la experiencia de nuestros clientes, buscamos incorporar en nuestra sede corporativa de Palma de Mallorca un/a Customer Experience & Journey Standards Manager, cuya misión será diseñar, gobernar y optimizar la experiencia de cliente de principio a fin en toda la red de OK Mobility (propia ...
- Presencial
- Tiempo completo
- Contrato
€35,000 - €45,000 a year
... the customer experience and adding value to the area. Developing, among others, the following functions: Creation and Editing of various content about the Customer and Customer Experience through different channels, both internal and external (texts, images, presentations). Design and Dissemination of materials using graphic ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
€112,100 - €132,400 a year
... enabling experienced builders to confidently create and run sophisticated workflows in production. To do so, you'll own high-impact product areas across n8n's Experience: from identifying the biggest builder problems to shaping strategy, shipping solutions, and continuously improving them based on real usage: - Identify and ...
Full-time hours
... looking for talented people who will shape how millions of customers play, watch, and connect every day. We’re looking for a Senior Product Manager – Gaming Experience with a strong track record of delivering engaging, high-performing digital products. In this role, you'll lead product for a Gaming Experience squad focused ...
Full-time hours
... including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. - Exclusive discounts on our travel packages for you and your family. - A young, dynamic, international, and supportive team. 📩 Ready to help our customers enjoy the best possible travel experience? Show more - Full-time hours Per the ad.
... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Santander
Ver vacante... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Tarragona
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