Descripción de la vacante
Viking EMEA
Spain, Vigo
Senior Customer Service Representative, Spain en Vigo, España is listed on Jobeax. Browse 80,000+ vacancies available.
Due to continued growth and market development, we are searching for a Senior Customer Service Representative to become an active team member in Spain.
Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.
As a Senior Customer Service Representative at Viking EMEA, you will act as a vital commercial and operational link between our B2B customers, outside sales teams, and supply chain stakeholders. This role goes beyond reactive support; you will proactively manage accounts, drive quote conversion, identify cross-selling opportunities, and oversee order execution from initial quotation to final logistics delivery.
Furthermore, you will have the following duties:
The objectives of the role are:
Core Responsibilities:
Account Management & Sales Support
Act as a bridge between customer and key stakeholders to enhance customer experience
Order Management & Commercial Governance
Perform a comprehensive sales order, fulfilling customer's needs and delivering excellence
Logistics & Supply Chain Coordination
Arrange the shipment to customers from the warehouse or supplier and issue the proforma invoice
Qualifications and experience:
Reporting line and location:
This is an office-based role reporting to the Local Operations Manager.
Our offer:
Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment.
Package: we offer competitive compensation that recognizes your expertise and dedication.
Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey! xqysrnh
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