SAP Billing Support Analyst en Comunidad de Madrid, España - Jobeax
Descripción de la vacante
SAP Billing Support Analyst en Comunidad de Madrid, España
World Tech Enterprises
Spain
SAP Billing Support Analyst en Comunidad de Madrid, España is listed on Jobeax. Browse 80,000+ vacancies available.
SAP Billing Support Analyst | World Tech Enterprises
¿Qué buscamos?
World Tech Enterprises busca incorporar, para uno de nuestros clientes (multinacional tecnológica), un/a SAP Billing Support Analyst para garantizar la ejecución precisa, puntual y controlada de las actividades de facturación diaria y mensual, combinando experiencia operativa, resolución de incidencias, coordinación con stakeholders y apoyo en auditorías.
Propósito del puesto
Asegurar que las ejecuciones de facturación se completen correctamente, que las incidencias se resuelvan dentro de los tiempos de servicio esperados, que exista evidencia disponible para auditorías, y que los stakeholders estén siempre informados — protegiendo así los ingresos y los entregables clave de facturación de la compañía.
Responsabilidades principales
Ejecución de facturación : gestionar las actividades de facturación diaria, mensual y de cierre de mes; supervisar el procesamiento de eventos en SAP, detectar precios faltantes o volúmenes inusuales, investigar causas raíz y dar soporte a la contabilización en los sistemas financieros.
Soporte operativo : resolver incidencias y solicitudes de servicio dentro del ámbito de Billing Operations, coordinando con equipos técnicos cuando sea necesario, manteniendo siempre informados a los clientes internos.
Comunicación y coordinación : gestionar el buzón compartido del equipo y las solicitudes entrantes, usando plantillas estándar y asegurando que las tareas se enrutan correctamente al equipo responsable.
Apoyo en auditorías : actuar como punto de contacto para auditores, extrayendo y facilitando evidencia de los sistemas de facturación y respondiendo a sus consultas.
Mejora continua : identificar, proponer e implementar mejoras en las soluciones y procesos de facturación, colaborando con el resto de departamentos implicados.
¿Qué buscamos?
Al menos 3 años en soporte de aplicaciones de negocio, idealmente con experiencia práctica en ERP o soluciones de facturación.
SAP SD/MM y SAP S/4HANA , o experiencia equivalente en el ámbito.
Valorable: Oracle DBMS, SQL Developer, Business Objects, Linux/Unix, FTP/FileZilla , y nociones básicas de C++/Java .
Experiencia en resolución de incidencias y coordinación con equipos técnicos, trabajando bajo SLAs.
Capacidad para restaurar el servicio con rapidez y mínima disrupción; se valora familiaridad con herramientas de gestión de incidencias, problemas y cambios.
Perfil proactivo y orientado a la mejora continua , con buena capacidad de comunicación, negociación y de movilizar a otros hacia resultados.
Grado en Tecnología de la Información o experiencia profesional equivalente.
Inglés fluido, mínimo C1 .
¿Qué ofrecemos?
Incorporación a un proyecto estable en cliente multinacional del sector tecnológico.
Rol con exposición directa a auditoría, stakeholders internacionales y mejora continua de procesos.
Duración estimada de 6 meses con posibilidad de prorrogación.
Modalidad híbrida.
Condiciones a valorar según experiencia aportada.
Si tienes experiencia en operaciones de facturación con SAP y te interesa un entorno con alto nivel de exigencia y visibilidad, ¡queremos conocerte!
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