Descripción de la vacante
Decathlon
Spain, Madrid
Sales and Payment Support Associate Decathlon Usera en Madrid, España is listed on Jobeax. Browse 80,000+ vacancies available.
At Decathlon we are constantly evolving and you will have the opportunity to work on different projects.
Right now, we are looking for someone passionate about the customer, with a strong service orientation, empathy, communication skills, and a cheerful, energetic personality capable of turning any problem into a great experience, who wants to be part of our team in the long term and grow with us, who dares to take initiative, is not afraid to make mistakes, and makes decisions every day, who seeks to improve their craft to contribute to our company's purpose and satisfy every one of our customers.
Passionate about customer service and human relationships, who brings a cheerful, energetic, and positive attitude to their daily work and enjoys ensuring the best experience at the point of sale.
With a strong service orientation and empathy, able to actively listen to customer needs, handle their inquiries, and ensure clear and effective communication in every interaction.
Focused on quickly resolving issues, with the initiative and optimism needed to manage returns, claims, and orders efficiently, turning any problem into an excellent experience.
Responsible and rigorous, capable of making decisions in the checkout and customer service area, ensuring reliable processes, accurate payments, and the availability of offered services.
A proactive person with a desire to progress, who enjoys working in a dynamic environment, likes to learn every day, and brings energy and new solutions to optimize customer service.
If you think you fit this profile...
We want to meet you!
En Decathlon estamos en constante evolución y tendrás la oportunidad de trabajar en diferentes proyectos.
En este momento, buscamos una persona apasionada por el cliente, con una fuerte vocación de servicio, empatía, habilidades de comunicación y un carácter alegre y vital capaz de transformar cualquier problema en una buena experiencia, que quiera formar parte de nuestro equipo a largo plazo y crecer con nosotros, que se atreva, que no tenga miedo a equivocarse y que tome decisiones cada día, que busque progresar en su oficio para contribuir a nuestro sentido de empresa y satisfacer a cada uno de nuestros clientes.
Apasionado/a por la atención al cliente y las relaciones humanas, que incorpore una actitud alegre, vital y positiva en su día a día y disfrute garantizando la mejor experiencia en el punto de venta.
Con una fuerte vocación de servicio y empatía, capaz de escuchar activamente las necesidades de los clientes, canalizar sus consultas y asegurar una comunicación clara y eficaz en cada interacción.
Orientado/a a la resolución ágil de incidencias, con la iniciativa y el optimismo necesarios para gestionar devoluciones, reclamaciones y pedidos de forma eficiente, transformando cualquier problema en una experiencia excelente.
Responsable y riguroso/a, capaz de tomar decisiones en la zona de acompañamiento al pago y atención al cliente, garantizando la fiabilidad de los procesos, el cobro correcto y la disponibilidad de los servicios ofrecidos.
Una persona proactiva y con ganas de progresar, que disfrute trabajando en un entorno dinámico, le guste aprender cada día y aporte energía y nuevas soluciones para optimizar el servicio al cliente.
Si crees que encajas en este perfil...
¡Queremos conocerte!
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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