Descripción de la vacante
Have the right to work in Spain
Spain
Retention Representative en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
At Movistar Prosegur Alarms, we continue to invest in the development of internal talent and are looking to bring an On-Site Retention Specialist onto our Barcelona team.
You will be responsible for directly managing the relationship with our customers who have expressed their intention to cancel, identifying their needs and offering personalized solutions that contribute to their retention and continued loyalty to the company.
If you want to continue advancing your professional career within the company and be part of this project, apply to this job offer.
We look forward to seeing you!
En Movistar Prosegur Alarmas seguimos apostando por el desarrollo del talento interno y buscamos incorporar un/a Retenedor/a Presencial para nuestro equipo de Barcelona.
Serás responsable de gestionar de manera directa la relación con nuestros clientes que han manifestado su intención de darse de baja, identificando sus necesidades y ofreciéndoles soluciones personalizadas que contribuyan a su fidelización y permanencia en la compañía.
Si quieres seguir desarrollando tu carrera profesional dentro de la compañía y formar parte de este proyecto, inscríbete en la oferta.
¡Te esperamos!
Vacantes similares
€13,176 a year
About the role Customer Service Representative (CSR) Are you looking for Monday-to-Friday stability? Do you enjoy listening to, helping, and advising others? At Transcom Seville, we are expanding our team and looking for people with sales skills to manage customer retention and loyalty , offering tailored solutions that ...
Spain
Full-time hours
... direct-to-consumer growth marketing. We're looking for an expert Senior Manager, Retention to join our team! In this role, you will join a growing team within the Retention Marketing Department to strategically develop customized CRM and retention marketing strategies that help our clients grow and scale through email and SMS, ...
Spain
£58,800 - £84,500 a year
About the job Requirements Must Haves - 4+ years of extensive experience in user retention: Proven track record of developing and implementing successful user retention strategies in performance-focused businesses - Knowledge of retention use cases: Strong understanding of various user retention use cases, including churn ...
Spain
Fully remote
... pipeline of customer renewals across a high-volume portfolio, initiating conversations ahead of contract expiration and driving each account through to close. - Retention Workflow Support: Help build and improve scalable retention and renewal workflows using Salesforce and integrated tooling, contributing to repeatable processes ...
Spain
Hybrid
... automatically translated to English, see original posting . About the role At UNIR (PROEDUCA Group) we are looking for people with talent and attitude to work on a retention plan in the Commercial Cancellations team. What will you do as a Manager? What you'll do 🔍 Follow up on students with open cancellation requests. 📞 Contact ...
Spain
Permanent contract
... customers who express their intention to cancel the service, with the goal of understanding their reasons, offering personalized solutions, and maximizing retention. What you'll get - Permanent contract, 30 hours per week (Monday to Friday). - Fixed salary + unlimited commission. You decide how far you want to go! - Registered ...
Spain
Top of Minds
450k
... requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados. Requirements - Proven leadership experience in a customer care, retention, or subscription-based environment - Comfortable being operational, handling both inbound and outbound customer contacts, live call support, and coaching the ...
Spain, Madrid
Full-time hours
... and repayment cohorts, and scale successful programmes across markets. Partner with Product, Commercial, and Operations teams to turn customer behaviour into retention and growth opportunities. - Build and scale multi-channel lifecycle programmes: design onboarding, retention, churn prevention, and upsell journeys across ...
Spain
Permanent contract
... automatically translated to English, see original posting . About the role We are looking for people with experience in customer relations to join our Field Retention team, responsible for customer loyalty and retention for the Company. What you'll do The main duties of the position include the following: - Scheduled visits ...
Spain
Permanent contract
... Enjoys building teams as much as building strategies. - Loves discovering growth opportunities hidden inside customer data. Ideal experience - 6+ years in Retention, CRM, Lifecycle or Growth within digital businesses. - Experience leading teams. - Proven success increasing LTV, customer retention and recurring revenue. ...
Spain
Have the right to work in Spain
... original posting . About the role At Movistar Prosegur Alarmas, we continue to invest in the development of internal talent and we are looking to add an On-site Retention Agent to our team in Málaga. What you'll do You will be responsible for directly managing the relationship with our customers who have expressed their intention ...
Spain
Have the right to work in Spain
... posting . About the role At Movistar Prosegur Alarmas, we continue to invest in the development of internal talent and are looking to bring on board an On-site Retention Agent for our Madrid team. You will be responsible for directly managing the relationship with our customers who have expressed their intention to cancel, ...
Spain
€25,000 a year
... excellent experience. 👥 Collaborate with different areas of the university to provide the best response to each student. 📈 Contribute to the achievement of retention and satisfaction objectives. ✔️ Previous experience in sales, customer loyalty, customer retention, or customer service. ✔️ Excellent communication skills ...
Spain
Full-time hours
... and roadmap for engagement and loyalty across Kraken and Pro, aligning it with our growth goals and business unit objectives. - Own key product metrics such retention rate, session frequency, and LTV. - Drive product development across the full lifecycle-from discovery and validation to launch and iteration-with a focus ...
Spain
€11 an hour
... queries of current or potential clients. - Global management of the demands of the insured through the company's own system. - Negotiation, Loyalty and Client Retention. What we're looking for -Education: Compulsory Secondary Education -Knowledge: - Good communication skills and ability to interact and negotiate -Experience: ...
Spain
Permanent contract
... original posting . About the role At Movistar Prosegur Alarmas, we continue to invest in the development of internal talent and we are looking to bring on board a Retention Specialist (on-site) for our Madrid team. What you'll do - Contact customers who have requested service cancellation. - Analyze their needs and offer alternatives ...
Spain
Sector Alarm Spain
€18,000 - €22,000 a year
About the role We are currently looking to add phone agents to our Retention and Loyalty team at our offices in Málaga. If you are motivated by customer contact, daily challenges and want to be part of a team that makes a difference, this is your place . Our goal is clear: retain, recover and build loyalty among our customers ...
Spain, Málaga
Planet is seeking a Customer-focused Key Account Manager to grow strategic partnerships within the payments ecosystem. You will own assigned accounts, drive renewals, upsell, and coordinate with cross-functional teams to deliver outcomes.
Spain, Madrid
... relationship with our customers who have expressed their intention to cancel, identifying their needs and offering personalized solutions that contribute to their retention and continued loyalty to the company. What you'll do - Contact customers who have requested service cancellation. - Analyze their needs and offer alternatives ...
Spain, Santander