Remote Level 2 Incident Coordinator - IT Ops en Valencia, España
Volkswagen Group
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Valencia, España
Volkswagen Group Services Iberia invites an experienced Incident Management Coordinator to lead the Central Incident Board for our new Level 2 IT Operations service supporting TRATON R&D connected-vehicle products. You will own incident intake, classification, routing, and end-to-end ticket lifecycle in JIRA and ServiceNow, ensuring accurate reporting across brands and time zones.
The role emphasizes coordination over development, requiring strong ITIL, incident management, and cloud awareness
... running operation, they will define it. Runbooks, the incident catalogue and the ways of working are part of what this role produces. We are looking for an Incident Management Coordinator (IMC) to run the Central Incident Board of a new Level 2 IT Operations service for connected-vehicle digital products. The IMC is the ...
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We are knowmad mood! Somos una compañía líder en transformación digital, en constante evolución y a la vanguardia de la tecnología. Formado por más de 3.000 personas creativas, digitales e innovadoras conectadas a un propósito y capaces de generar conexiones con personas de todo el mundo. Un equipo responsable, flexible ...
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