Descripción de la vacante
Internship contract
Spain
Product Designer for Contact Center en España is listed on Jobeax. Browse 80,000+ vacancies available.
Verisure is seeking a talented, highly analytical, and hands-on Product Designer for Contact Center to lead the development of a set of marketing contact center technical solutions to solve challenging problems and delight customers.
In this position you will be tasked with liaising between the contact center business needs and the IT teams to design and implement solutions across our countries. This is an exceptional opportunity to help define and implement the Verisure tech strategy for contact center across our markets.
You will own the roadmap to define, build, and launch new ways for contact center agents to manage calls with interested customers and to measure the whole lifecycle of a lead. You will partner with both business and technology leadership in initiating, prioritizing, owning and driving the vision, strategy and deliverables to meet key objectives in a fast-paced, results-driven environment.
This role will be based in Madrid and will report to the Group Marketing Intelligence Director, himself reporting into our Global CMO. It is an unmatched opportunity for a high performing candidate, with technical background and previous experience in product design or management.
The Product Designer for Contact Center will be a core member of the Group Marketing team, responsible for redesigning and implementing marketing contact center best practices through a set of products that will be implemented across our markets. Among other things, this role will:
The position will be based in Madrid (Spain) and will require travelling approximately once every month across our markets.
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