Descripción de la vacante
€25,000 - €30,000 a year
Spain
Post-Sales Manager en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
Are you passionate about operational management, customer service, and process optimisation? If you are looking for a stable project where you can bring your experience and continue growing professionally, this opportunity may be for you.
We are looking for an After-Sales Manager to play a key role in coordinating the department, ensuring service quality, deadline compliance, and customer satisfaction. You will be part of a dynamic environment where you can actively participate in the continuous improvement of processes and in decision-making that directly impacts the business.
Your main duties will include the operational coordination of the after-sales service, tracking technical incidents, supporting the resolution of complex breakdowns, managing and retaining customers, as well as collaborating with different departments to ensure an efficient and high-quality service.
We are looking for professionals with technical training or an engineering background, at least two years of experience in after-sales, spare parts, or technical service areas, and knowledge of analysis and management tools such as advanced Excel, Power BI, SAP, or similar ERP systems. We will particularly value profiles with analytical skills, a results-oriented approach, initiative, and communication skills.
Minimum of 2 years of experience in after-sales positions, spare parts management, technical service, or similar roles.
Technical or university training in Industrial Engineering, Mechanical Engineering, Industrial Organisation Engineering, Data Analysis, or related fields.
Proficiency in analysis and management tools such as advanced Excel, Power BI, SAP, or similar ERP systems.
Ability to analyse data and use it in decision-making and process improvement.
Communication, organizational, and customer-oriented skills.
Ability to manage incidents, coordinate different areas, and work in dynamic environments.
Results-oriented mindset and commitment to continuous improvement.
Driving licence B and own vehicle are valued.
Good command of IT and reporting tools.
We offer you the chance to join a stable project with opportunities for professional development, a continuous working day from 7:00 a.m. to 3:00 p.m. or from 8:00 a.m. to 4:00 p.m., active participation in the improvement and growth of the department, autonomy in carrying out your duties, and a salary of €26,000 to €27,000 gross per year, depending on the experience you bring.
Stable project with opportunities for professional development.
Continuous working day from 7:00 a.m. to 3:00 p.m. or from 8:00 a.m. to 4:00 p.m.
Salary between €26,000 and €27,000 gross per year.
Good working environment and active participation in the evolution of the department.
If you are looking for a new professional challenge where you can combine management, analysis, customer service, and continuous improvement, we would love to meet you.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
¿Te apasiona la gestión operativa, la atención al cliente y la optimización de procesos? Si buscas un proyecto estable en el que puedas aportar tu experiencia y seguir creciendo profesionalmente, esta oportunidad puede ser para ti.
Buscamos un/a Gestor/a de Postventa que desempeñe un papel fundamental en la coordinación del área, asegurando la calidad del servicio, el cumplimiento de los plazos y la satisfacción de los clientes. Formarás parte de un entorno dinámico donde podrás participar activamente en la mejora continua de los procesos y en la toma de decisiones que impactan directamente en el negocio.
Entre tus principales funciones estarán la coordinación operativa del servicio de postventa, el seguimiento de incidencias técnicas, el apoyo en la resolución de averías complejas, la gestión y fidelización de clientes, así como la colaboración con distintos departamentos para garantizar un servicio eficiente y de calidad.
Buscamos profesionales con formación técnica o ingeniería, experiencia mínima de dos años en áreas de postventa, repuestos o servicios técnicos, y conocimientos de herramientas de análisis y gestión como Excel avanzado, Power BI, SAP o sistemas ERP similares. Valoraremos especialmente perfiles con capacidad analítica, orientación a resultados, iniciativa y habilidades de comunicación.
Experiencia mínima de 2 años en posiciones de postventa, gestión de repuestos, servicio técnico o funciones similares.
Formación técnica o universitaria en Ingeniería Industrial, Ingeniería Mecánica, Ingeniería de Organización, Análisis de Datos o áreas afines.
Manejo de herramientas de análisis y gestión como Excel avanzado, Power BI, SAP o ERP similares.
Capacidad para analizar datos y utilizarlos en la toma de decisiones y mejora de procesos.
Habilidades de comunicación, organización y orientación al cliente.
Capacidad para gestionar incidencias, coordinar diferentes áreas y trabajar en entornos dinámicos.
Orientación a resultados y mejora continua.
Carnet de conducir B y vehículo propio valorable.
Buen manejo de herramientas informáticas y de reporting.
Te ofrecemos la incorporación a un proyecto estable con posibilidades de desarrollo profesional, horario intensivo de 7:00 a 15:00 o de 8:00 a 16:00, participación activa en la mejora y crecimiento del área, autonomía en el desempeño de tus funciones y una retribución de 26.000 € a 27.000 € brutos anuales, en función de la experiencia aportada.
Proyecto estable con posibilidades de desarrollo profesional.
Horario intensivo de 7:00 a 15:00 o de 8:00 a 16:00.
Salario entre 26.000 € y 27.000 € brutos anuales.
Buen ambiente de trabajo y participación activa en la evolución del área.
Si buscas un nuevo reto profesional donde puedas combinar gestión, análisis, atención al cliente y mejora continua, nos encantará conocerte.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
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