- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... date with product developments and ensure your stakeholders are informed. What we're looking for - Experience in training, onboarding, account management or customer success roles — ideally in SaaS or tech environments. A background in hospitality is a plus. - Fluent in Polish & English; additional languages like Ukrainian, ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... date with product developments and ensure your stakeholders are informed. What we're looking for - Experience in training, onboarding, account management or customer success roles — ideally in SaaS or tech environments. A background in hospitality is a plus. - Fluent in Polish & English; additional languages like Ukrainian, ...
Hybrid
... and is shaping the future of digital learning. What We're Looking For - Fluent or bilingual in German - Intermediate English proficiency - Passionate about customer success and relationship management - Exceptional communication and analytical skills - Highly organized and adaptable to varied projects - Proactive problem-solver ...
- Remoto
- Híbrido
- Tiempo completo
- Contrato
€35,000 a year
About the role Recognized company in the healthcare sector, seeking a profile with native English level to join their customer service team. - English Customer Success UK Market - Leading healthcare company What you'll do * Be the first point of contact for end customers in Spain, acting as a liaison and advisor, ensuring ...
- Remoto
- Tiempo completo
- Contrato
€85,000 - €105,000 a year
... stakeholders across Sales, Marketing, Product, and Operations. - You love becoming a product and industry expert and have experience doing this in a previous customer success role. You can create 'Ah ha!' moments by tailoring training and product walk throughs to address a customer's specific challenges. - You've worked with ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... Doctoralia is the leading platform in digital health in Spain , not only as a marketplace connecting patients with healthcare professionals, but also as a software provider that helps these professionals manage their practices effectively. Through our platform and mobile app, users can search for professionals and private clinics, ...
Have the right to work in Spain
... Factors value directly to customer outcomes and business priorities. • Serve as the internal cross-functional nexus for customer advocacy - aligning CS, Sales, and Product around your accounts. Customer Onboarding & Product Adoption • Accelerate time-to-value on new accounts; identify where customers stall and proactively unblock ...
Full-time hours
... buyers, and with support on ticket patterns. - Partner with product and analytics on lifecycle experiments and instrumentation. Requirements - 2+ years in Customer Success, Account Management, or Retention in a high-volume, low-ACV environment such as a marketplace, self-serve SaaS, or transactional product with hundreds ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... them. You speak their language, ensuring that every recommendation aligns with their business objectives. Most of our CSMs today have: - Proven experience in customer growth, successfully managing renewals, expansions, and upsells at a B2B SaaS or fast-growing company. - A deep understanding of marketing, community management, ...
Fully remote
... About the role BRAME is a fast-growing SaaS scale-up in the MarTech space and is building the leading SaaS solution for gamification marketing in Europe. - Our customers? Brands that everyone knows. - Our mission? Making marketing tangible and interactive . What you'll do BRAME is growing and our Customer Success Team needs ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... international Sales teams and Product. - As a globally distributed team, members work across multiple time zones. This role will primarily align its working hours and customer coverage with international markets, with flexibility to collaborate across regions when needed. - Our Customer Success team is fully remote, thriving on asynchronous ...
Hybrid
... advocate for customer needs and contribute to the continuous improvement of the overall customer experience. What we're looking for - 2+ years experience in Customer Success; experience in the tech space is a plus - Proven track record in startup/scaleup - Experience leading strategic customer conversations, including onboarding, ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... feedback and customer support KPIs. - Maintains customer records, provides troubleshooting guidance and performs root cause investigations in line with the approved procedures.. - Recommends potential products or services to management by collecting customer information and analyzing customer needs. - Prepares product ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Fully remote
... more value from the product they already pay for is central to that. The Purpose of This Role You'll drive adoption of Influee's features across our entire customer base: inside the product first, through segmented communication second. This is a customer success role built for scale, not for one-to-one account management. ...
Full-time hours
About the role As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You'll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... Internet a safer place! As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid- Market clients to provide the best customer experience and, of course, maintain our current churn rate. We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ...
Permanent contract
... governance, and financial oversight. • Excellent communication, problem-solving, and stakeholder management skills. Experience • 6–10 years of experience in customer success, client service leadership, or operations within global payroll, HR tech, or enterprise services. • Proven experience managing complex, multicounty ...
Have the right to work in Spain
... performance, workspace completion metrics, and activation milestones to senior leadership on a regular cadence. What we're looking for - Experience: Background in Customer Success, Account Management, or Commercial Operations within Fintech, Payments, SaaS, or Real Estate Tech. - Partner Relationship Management: Proven ability ...
Have the right to work in Spain
... Collaborate with Operations, Product, Compliance, and Commercial teams to deliver excellent customer outcomes. What we're looking for - Professional Experience: Proven track record in Customer Success, Account Management, Commercial Sales, Financial Services, or Payments Operations. - Sales Partnership: Proven ability to ...