Patient Care Advisor (with French) en España - Jobeax
Descripción de la vacante
Patient Care Advisor (with French) en España
Tiempo parcialMenos horas cada semana
ContratoTemporal o freelance
€21,500 a year
Spain
Patient Care Advisor (with French) en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the role
Important business group in the healthcare sector, with specialized clinics in Assisted Reproduction, seeks to incorporate a professional for its Contact Center in Valencia (Campanar area), focused on the French market.
If you have a service vocation, commercial skills, and are motivated to support people at key moments in their lives, this opportunity is for you!
What you'll do
Main duties
Care for patients interested in the services (French market).
Lead follow-up and opportunity management.
Resolving questions and issues.
Personalized guidance and support throughout the process.
Closing opportunities with a consultative approach.
Organizing and managing the medical team's schedule for case evaluations.
What we're looking for
Experience in a Contact Center or as a call center agent.
Native or C1 level of French (essential) and fluent Spanish.
Excellent telephone communication skills and empathy.
Experience managing a high volume of calls (40–50 per day).
Resourceful, organized, and customer-oriented profile.
Commercial skills (no aggressive selling).
Nice to have
Experience in care protocols and schedule management is a plus.
What do we offer?
What you'll get
Salary:
o €21,500 gross per year
o 15 payments (extras in March, June, and December)
From month 6 onwards: variable by objectives.
How you'll work
Rotating schedule from Monday to Friday:
o Week 1: 9:00 a.m. to 5:00 p.m.
o Week 2: 12:00 p.m. to 8:00 p.m.
Occasional weekend on-call shifts.
Conditions
Permanent contract with the end company.
Additional information
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
If you are a warm person with the ability to build trust and want to be part of a project with a real impact on people's lives, we want to meet you!
Sign up or share this opportunity
About the role
Importante grupo empresarial del sector sanitario, con clínicas especializadas en Reproducción Asistida, busca incorporar un/a profesional para su Contact Center en Valencia (zona Campanar), enfocado/a al mercado francés.
Si tienes vocación de servicio, habilidades comerciales y te motiva acompañar a las personas en momentos clave de su vida, ¡esta oportunidad es para ti!
What you'll do
Funciones principales
Atención a pacientes interesados en los servicios (mercado francés).
Seguimiento de leads y gestión de oportunidades.
Resolución de dudas e incidencias.
Asesoramiento personalizado y acompañamiento durante el proceso.
Cierre de oportunidades con enfoque consultivo.
Organización y gestión de agenda del equipo médico para evaluaciones de casos.
What we're looking for
Experiencia en Contact Center o como teleoperador/a.
Nivel de francés nativo o C1 (imprescindible) y castellano fluido.
Excelente capacidad de comunicación telefónica y empatía.
Experiencia gestionando alto volumen de llamadas (4050 diarias).
Perfil resolutivo, organizado y orientado a cliente.
Habilidades comerciales (no venta agresiva).
Nice to have
Valorable experiencia en protocolos de atención y gestión de agendas.
What you'll get
Salario:
o 21.500 € brutos anuales
o 15 pagas (extras en marzo, junio y diciembre)
A partir de los 6 meses: variable por objetivos.
How you'll work
Horario rotativo de lunes a viernes:
o Semana 1: 09:00 a 17:00
o Semana 2: 12:00 a 20:00
Guardias puntuales en fin de semana.
Condiciones
Contrato indefinido con empresa final.
Additional information
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Si eres una persona cercana, con capacidad para generar confianza y quieres formar parte de un proyecto con impacto real en la vida de las personas, ¡queremos conocerte!
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