Descripción de la vacante
Michael Page España
€40,000 - €47,000 a year
Spain, Alcobendas
OSS - BSS Support Engineer - Final company Madrid en Alcobendas, España is listed on Jobeax. Browse 80,000+ vacancies available.
OSS - BSS Support Engineer - Final company Madrid
● Second-level support (L2) for Ericsson virtualized charging nodes: EDA, EMM, SDP, AIR, OCC, and CCN.
● Management and validation of CDRs according to defined use cases.
● Analysis and troubleshooting of online charging protocols such as Diameter.
● Collection and analysis of logs, traces, and alarms from O&M for advanced diagnostics.
● Interaction with OSS platforms: OSS-RC and Ericsson ENM.
● Execution of operational tasks such as upgrades, patches, and post-validations.
● Documentation of procedures, scripts, and configurations.
● Cross-functional support on virtualized infrastructures (VMware).Required technical knowledge
● Ericsson OSS/BSS platforms:
○ EDA (provisioning)
○ EMM (mediation)
○ SDP, AIR, OCC, CCN (online charging)● Linux (basic commands, troubleshooting)
● SQL (data queries and analysis for charging)
● VMware (virtualized environments)
● Signaling protocols:
○ Diameter, SFTP, CAI3G, XML-RPC (ACIP/UCIP), CAP V1/V2, and CS1+● Tools and scripting:
○ Wireshark, SoapUI
○ Basic scripting in Bash or Python (desirable for automation)
● Permanent contract - Final company
● Hybrid work model: 2 days remote and 3 days on-site.
● Schedule:
● On-call shifts: 1 week per month (availability only; availability and effective hours are paid in case of intervention).Salary: €47,000 gross per year.
Final company Telecommunications
● Technical education in Telecommunications, Computer Science, or similar fields.
● Hands-on experience in resolving complex network incidents (level 2).
● Familiarity with end-to-end network architecture, OSS elements, and network node operation logic.
● Desirable prior experience with vendor tools such as Amdocs, Netcracker, Cognizant, Huawei, Nokia, or Ericsson.
● Minimum English level B2 (to hold 3-4 meetings per month in English).
● Analytical skills, autonomy, and a team-oriented mindset.
● Residency in Madrid or availability to work in a hybrid model.
Ingeniero Soporte OSS - BSS - Empresa final Madrid
● Soporte de segundo nivel (L2) para nodos de charging virtualizados de Ericsson: EDA, EMM, SDP, AIR, OCC y CCN.
● Gestión y validación de CDRs conforme a casos de uso definidos.
● Análisis y resolución de problemas en protocolos de tarificación online como Diameter.
● Recolección y análisis de logs, trazas y alarmas de O&M para diagnóstico avanzado.
● Interacción con plataformas OSS: OSS-RC y Ericsson ENM.
● Ejecución de tareas operativas como upgrades, parches y validaciones posteriores.
● Documentación de procedimientos, scripts y configuraciones.
● Soporte transversal en infraestructuras virtualizadas (VMware).Conocimientos técnicos requeridos
● Plataformas Ericsson OSS/BSS:
○ EDA (provisión)
○ EMM (mediación)
○ SDP, AIR, OCC, CCN (charging y tarificación online)● Linux (comandos básicos, troubleshooting)
● SQL (consultas para análisis de datos y tarificación)
● VMware (entornos virtualizados)
● Protocolos de señalización:
○ Diameter, SFTP, CAI3G, XML-RPC (ACIP/UCIP), CAP V1/V2 y CS1+● Herramientas y scripting:
○ Wireshark, SoapUI
○ Scripting básico en Bash o Python (deseable para automatización)
● Contrato indefinido - Empresa final
● Modalidad de trabajo híbrida: 2 días teletrabajo y 3 presenciales.
● Horario:
● Guardias: 1 semana al mes (solo disponibilidad, se paga disponibilidad y horas efectivas en caso de intervención).Salario: 47.000€ B.A
Empresa final Telecomunicaciones
● Formación técnica en Telecomunicaciones, Informática o similares.
● Experiencia práctica en resolución de incidencias complejas a nivel de red (nivel 2).
● Familiaridad con la arquitectura de red end-to-end, elementos OSS y lógica de funcionamiento de nodos de red.
● Deseable experiencia previa en entornos con herramientas de proveedores como Amdocs, Netcracker, Cognizant, Huawei, Nokia o Ericsson.
● Inglés mínimo B2 (para mantener 3-4 reuniones en inglés al mes).
● Capacidad analítica, autonomía y orientación al trabajo en equipo.
● Residencia en Madrid o disponibilidad para trabajar en modalidad híbrida
This job was automatically translated to English, .
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