Operations Specialist — Customer Support en Madrid, España

• Presencial
• Contrato

Have the right to work in Spain

This job was automatically translated to English, see original posting . About the role The Customer Support & Key Account Operations role aims to develop and grow relationships with different customer accounts. It must act as the main point of contact and escalation to provide proper support for customer needs and foster ...

• Híbrido
• Tiempo completo

Full-time hours

... outstanding experience to our High Value Customers (HVCs) is an important part of building long-term customer relationships and loyalty. We're looking for an HVC Support Specialist to provide personalised, Spanish-language support to some of our most valued customers. You'll be responsible for delivering a premium level of service, ...

• Contrato

Permanent contract

About the role As a Customer Operations Specialist , you will be at the heart of Avarda Bank’s customer experience, acting as the first point of contact for our Italian and Spanish customers across multiple digital and voice channels. You’ll play a critical role in delivering seamless support, resolving inquiries. Furthermore, ...

• Remoto
• Híbrido
• Tiempo completo
• Contrato

Full-time hours

... strong feedback loop to product: synthesize patterns, share actionable insights, and propose improvements to the customer experience. Help define and document support processes in Spain (prioritization, workflows, quality standards, tooling practices), with a scaling mindset. Contribute to the support growth strategy in Spain, ...

• Híbrido
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At Winning Consulting , we are looking for a Customer Success Specialist to join our teams at a major international bank. You will be part of the technical support team for a global supply chain finance platform, ensuring an excellent experience for suppliers and working closely with commercial and operations teams. Madrid ...

• Híbrido
• Tiempo completo
• Contrato

Full-time hours

... international, innovative, and fast-evolving environment. As Customer Success Operations & Onboarding Specialist B2B , you will provide operational and administrative support throughout onboarding, supporting platform configuration, and ensuring operational excellence throughout the customer journey. This is a highly collaborative ...

• Remoto
• Contrato

Fully remote

... experience. This is your opportunity to directly shape how our customers experience Booksy every day! What you'll do - Provide Swift Support: Manage incoming customer inquiries via multi-channel support, meeting SLA targets so no customer is left behind. - Problem-Solve & Personalize: Diagnose customer challenges quickly ...

• Remoto
• Tiempo completo
• Contrato

Full-time hours

... be done? - You will advise and handle support requests from customers and developers on the PlanetScale platform. - You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels. - You will help customers understand how to ...

• Tiempo completo
• Contrato

€55,000 - €60,000 a year

About the job This job was automatically translated to English, see original posting . A renowned international financial entity is looking to hire an Office Operations & Executive Support to lead the comprehensive management of its Madrid office. What you'll do Office Operations: - Lead the comprehensive management of the ...

• Remoto
• Híbrido
• Tiempo completo
• Contrato

Permanent contract

... of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for. 🤩 We are looking for We are looking for a technically skilled, customer-oriented and proactive Product Support specialist (m/w/d), eager to contribute to the growth and success of BizAway by supporting our clients with clear, effective ...

• Remoto
• Híbrido
• Presencial
• Tiempo completo

Full-time hours

... processes is critical. Key stakeholders include: - Product Specialists, Product Managers and BU/BL Managers. - Key Account Managers and Field Application Specialists. - Engineering Specialists, Service Area Managers, Field Service Engineers. - IT Operations (LIS and Middlewares) - Corporate Supply Chain / Customer Service. ...

• Presencial
• Tiempo completo
• Contrato

€28,000 - €30,000 a year

... Management and follow-up of customers . - Preparation and sending of commercial offers . - Follow-up of budgets and open opportunities . - Phone and email customer service. - Coordination with other departments. - Updating commercial information and activity follow-up. - Support in the creation and publication of corporate ...

• Híbrido

1500

... shouldnt limit your options. Were a team of 18+ nationalities, growing fast, and were looking for people who want to grow with us. About the Role Were hiring a Customer Support Intern to be part of conversion journey: from the first inquiry to a confirmed reservation. This isnt your typical hospitality gig. We’re looking for ...

• Remoto
• Híbrido
• Presencial
• Contrato

Have the right to work in Spain

About the role We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related ...

• Híbrido
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Permanent contract

... It's one of our fastest-growing verticals, already live in Spain, Germany, Mexico and in an international expansion stage. About the role 🤓 As an Eyewear Customer Support specialist, you'll sit at the heart of a vertical where the relationship with the opticians is unusually direct and personal. Opticians rely on seQura's ...

• Remoto

US$180,000 - US$190,000 a year

... Success: - 8+ years in customer support or service, including at least 4 years leading teams with experience leading other leaders - Direct experience leading customer support for a SaaS or software product - not solely hotel, resort, or travel/reservations operations - you know what it means to own a queue, a ticket, and ...

€50k EUR - €55k EUR

Desde Tenth Revolution Group, buscamos un Customer Success Operations Manager para un importante cliente internacional dentro del sector SaaS en Madrid. Qué buscamos? - Perfil con 4-6 años de experiencia en Customer Operations en SaaS - Conocimiento sólido en customer success dentro de entornos SaaS. - Previa experiencia ...

• Remoto
• Híbrido
• Presencial
• Tiempo completo

Full-time hours

... minimal and primarily associated with business meetings, training, or organizational initiatives. As a Customer Care Specialist, you will combine advanced customer operations expertise with a focus on operational excellence and continuous improvement. You will support complex customer situations, drive process enhancements, ...

• Tiempo completo
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€29,000 - €30,000 a year

... your career in the field of quality and customer relations in an industrial environment? This could be your opportunity. We are looking for a Client Quality Support Engineer to join an important industrial company, playing a key role in managing and tracking quality incidents reported by customers. Requirements - Technical ...