About the role

As a Key Account Manager at Colibrix One, you'll play a vital role in building strong, lasting relationships with merchants, collaborating across departments, and driving innovation through a deep understanding of client needs. This is a client-facing, strategic position ideal for someone who thrives in a fast-paced fintech environment and is passionate about delivering exceptional service.

What you'll do

Manage client onboarding, including gathering and conducting an initial review of documents
To advise our customers regarding products and services
To establish sustainable customer relations
To maintain and update the client database
Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices

What you'll get

Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
English / Spanish classes
Opportunity to receive reimbursement for work-related training/courses

* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

About the company & team

At COLIBRIX ONE*, we're building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:

Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities

We're a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we're looking for talented professionals who are ready to shape the future of fintech.

At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we'd love to hear from you.

Your Profile

Passion for providing the best client experience
Excellent communication skills, the ability to persuade and voice your opinion
Dedicated, motivated, and confident personality is driven by personal achievements and accomplishments
Previous experience in client-oriented role in the B2B sector
Strategic and analytical thinking
Ability to prioritize own workload and work with minimum supervision
To be able to challenge established norms and proactively seek improvements and better solutions

What you need to succeed in this role

1+ years' experience preferably within a regulated entity in a similar role in a banking, payments
Higher education: Business management, Economy, or other would be an advantage
Experience working in a fast-paced environment
Excellent written communication skills and ability to convey complex information in a clear, understandable way for the audience
Fluency in English and Russian (proficiency in additional languages is considered an asset)

Key Account Manager

Empieza con tu correo