Descripción de la vacante
McDonald's Spain
Spain, Las Palmas de G.C.
Job Offer – Customer Experience Staff en Las Palmas de G.C., España is listed on Jobeax. Browse 80,000+ vacancies available.
Job description
Are you passionate about making every customer have an unforgettable experience?
At McDonald's, we are looking for dynamic, friendly people with a positive attitude to join as Customer Experience Staff. You will be the face of the restaurant in the dining area, helping to make every visit quick, comfortable, and memorable.
What will your mission be?
Create an excellent experience for our customers, providing warm and personalized service, helping them use our services, and collaborating with the team to ensure the restaurant runs smoothly.
Your main responsibilities
Welcome customers and provide friendly, proactive service.
Assist customers during their visit, answering questions and addressing their needs.
Guide customers in using the digital kiosks and other restaurant services.
Manage queues and keep service flowing smoothly during peak times.
Oversee the condition of the dining area, ensuring it is clean and tables are available.
Help with decorating and setting up promotional campaigns and marketing activities.
Handle incidents or complaints with empathy, always seeking a satisfactory solution.
Give special attention to families, children, seniors, and customers who need extra support.
Take part in organizing birthday parties, events, and activities for customers.
Collaborate with the restaurant team to maintain a positive, customer-focused work environment.
Help uphold McDonald's standards of quality, hygiene, and brand image.
McDonald's Lanzarote Arrecife
We are looking for people who...
Enjoy working directly with the public.
Have strong communication skills and a customer-oriented mindset.
Be responsible, organized, and proactive.
Enjoy working as part of a team.
Maintain a positive and solution-focused attitude.
Be available to work rotating shifts, weekends, and holidays.
Knowledge of other languages is a plus, but not required.
Creative individuals.
Descripción de la oferta
¿Te apasiona hacer que cada cliente viva una experiencia inolvidable?
En McDonald's buscamos personas dinámicas, cercanas y con una actitud positiva para incorporarse como Personal de Experiencia Cliente. Serás la imagen del restaurante en la sala, ayudando a que cada visita sea rápida, cómoda y memorable.
¿Cuál será tu misión?
Crear una experiencia excelente para nuestros clientes, ofreciendo una atención cercana y personalizada, facilitando el uso de nuestros servicios y colaborando con el equipo para garantizar el buen funcionamiento del restaurante.
Tus principales funciones
Dar la bienvenida a los clientes y ofrecer una atención amable y proactiva.
Ayudar a los clientes durante su visita, resolviendo dudas y atendiendo sus necesidades.
Orientar a los clientes en el uso de los kioscos digitales y otros servicios del restaurante.
Organizar las filas y facilitar la fluidez del servicio en los momentos de mayor afluencia.
Supervisar el estado del salón, asegurando la limpieza y disponibilidad de mesas.
Colaborar en la decoración y montaje de campañas promocionales y acciones comerciales.
Gestionar con empatía las incidencias o reclamaciones, buscando siempre una solución satisfactoria.
Atender especialmente a familias, niños, personas mayores o clientes que necesiten apoyo.
Participar en la organización de cumpleaños, eventos y actividades dirigidas a los clientes.
Colaborar con el equipo del restaurante para mantener un ambiente de trabajo positivo y orientado al cliente.
Contribuir al cumplimiento de los estándares de calidad, higiene e imagen de McDonald's.
McDonald's Lanzarote Arrecife
Marketing
Buscamos personas que...
Disfruten trabajando de cara al público.
Tengan habilidades de comunicación y orientación al cliente.
Sean responsables, organizadas y con iniciativa.
Disfruten trabajando en equipo.
Mantengan una actitud positiva y resolutiva.
Tengan disponibilidad para trabajar en turnos rotativos, fines de semana y festivos.
Se valorará conocimiento en idiomas, aunque no es imprescindible.
Personas creativas.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
Vacantes similares
Permanent contract
... to apply. This job was automatically translated to English, see original posting . About the role Live the experience of working at McDonald's! If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and ...
Spain
McDonald's Spain
About the role Live the experience of working at McDonald's! If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and your smile is key to connecting with them. - Satisfaction from a job well done. - ...
Spain, Sevilla
Permanent contract
... apply. This job was automatically translated to English, see original posting . Job description Experience the opportunity to work at McDonald's. If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and ...
Spain
Permanent contract
... apply. This job was automatically translated to English, see original posting . About the role Experience the thrill of working at McDonald's. If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and ...
Spain
McDonald's Spain
About the role Job description Experience the thrill of working at McDonald's. If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What we're looking for Requirements Be customer service oriented Proactivity Positive attitude Ability to work in a team No ...
Spain, Madrid
Permanent contract
... apply. This job was automatically translated to English, see original posting . About the role Experience the thrill of working at McDonald's. If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and ...
Spain
McDonald's Spain
About the role Job description Experience the thrill of working at McDonald's. If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What you'll get Permanent discontinuous part-time employment contract. Company-provided training Opportunities for advancement ...
Spain, Málaga
Permanent contract
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role Experience the job at McDonald's!. If you are passionate about working closely with customers, at McDonald's we are looking for people like you who enjoy providing quality service. What you'll ...
Spain
Permanent contract
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . Education & certifications Customer service, sales, entertainment, and leisure courses are a plus. Experience. Experience in the sector performing tasks related to public service, host/hostess, sales, or public ...
Spain
Permanent contract
... apply. This job was automatically translated to English, see original posting . About the role Experience the opportunity to work at McDonald's. If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and ...
Spain
Permanent contract
You'll most likely need Spanish to apply. This job was automatically translated to English, see original posting . About the role Do you enjoy dealing with people, are you friendly, dynamic and do you enjoy working as part of a team? We want to meet you! We are looking for a Customer Experience Person (CEP) who is service-oriented, ...
Spain
Permanent contract
... to apply. This job was automatically translated to English, see original posting . About the role Live the experience of working at McDonald's! If you enjoy customer service, we have job opportunities for you, even if this is your first professional experience. What are we looking for? - Our passion is our customers, and ...
Spain
Fixed-term contract
This job was automatically translated to English, see original posting . About the role We are looking for an Intern in Customer Experience & Project Management to provide support in the design and enhancement of customer experiences, as well as in the coordination and monitoring of projects. This is an opportunity to gain ...
Spain
Permanent contract
... Spanish to apply. This job was automatically translated to English, see original posting . About the role We are looking for a person to join the Customer Experience team to support our Vocational Training students throughout their entire educational journey, ensuring a close, smooth, and distinctive experience from day ...
Spain
Hybrid
About the role Job title : Customer Experience Representative Location : Barcelona, Spain We are looking for a customer-focused and proactive professional who is passionate about delivering exceptional service and building strong relationships. In this role, you will represent dsm-firmenich to some of our key clients, playing ...
Spain
Internship contract
This job was automatically translated to English, see original posting . About the role Service Excellence , within the Customer Experience area, has the mission of ensuring excellence in the service offered to the customer through the definition, evolution, and governance of experience metrics and service levels; the continuous ...
Spain
Permanent contract
About the role Job Title: Customer Experience Representative Location: Barcelona, Spain Place of Work: Barcelona We are looking for a Customer Experience Representative to join our Taste Europe Customer Experience team in Barcelona. This is a permanent position created to ensure continuity of service and customer support ...
Spain
Full-time hours
... and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Job Description Are you passionate about travel, driven by customer relations, and eager to grow in a dynamic, young, and international environment? Join the VeryChic ...
Spain
Bring It On
... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Santander