Functions:
The main responsibilities of the role are divided into three major areas:
- Odoo support and adoption (the heart of the role)
Be the first point of contact for Odoo users across all companies in the group: resolve
day-to-day issues, questions, and blockers.
Train users with very diverse profiles, many of whom have little familiarity with technology. Here,
patience and the ability to explain without jargon are worth as much as knowing Python.
Configure and parameterize Odoo modules: permissions, approval flows, views, reports, custom
fields, templates.
Identify where the tool does not fit the real business process, and propose the solution (sometimes it is
changing the tool, sometimes changing the process).
Maintain functional documentation and training materials.
- Process improvements and automation
Identify manual, repetitive, or error-prone tasks and automate them: Odoo Studio, automated
actions, server rules, scripts, API integrations.
Develop and adapt Odoo modules when the standard does not go far enough.
Connect Odoo with the rest of the stack (field tools, accounting, HR, systems of acquired
companies).
Build reports and dashboards that management and operational managers actually use.
Participate in the technological integration of new acquisitions: data migration, user onboarding,
process unification.
- IT services management
User onboarding, offboarding, and lifecycle management for accounts and access.
Management of the group's devices, equipment, and software.
Coordination with external vendors (connectivity, hosting, telephony, licenses).
Good security practices, backup, and access control.
Be the IT reference for the group, with sound judgment and without unnecessary bureaucracy.