Descripción de la vacante
Permanent contract
Spain
IT Support Engineer en España is listed on Jobeax. Browse 80,000+ vacancies available.
IT systems that work effectively keep Amazon’s operations running at full speed. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you’ll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.
Key job responsibilities
- Support end-user equipment and your building’s IT infrastructure
- Help with key network projects, like the IT setup of new Amazon buildings
- Suggest new processes that improve the way Amazon uses IT in its operational sites
- Train and mentor IT technicians
A day in the life
You’ll be based on site and will travel to other operational sites in your country, and potentially internationally, several times a month. As an IT Support Engineer, you’ll work with remote and on-site colleagues to support them with any issues. You’ll use your expertise to make sure our platforms are working at their best, often implementing projects to maintain or improve our IT infrastructure. In some cases, you may also help design the infrastructure for new buildings and make sure everything is working for the site launch.
No two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You’ll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow.
About the team
Ops Tech Solutions (OTS) is the field IT organization responsible for first level troubleshoot of IT issues in our FCs, distribution centers and other sites.
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Experience troubleshooting issues and root cause analysis
- Experience in IT client, server, and network service delivery
- Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)
- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
- Valid EU driver's license
- Advanced proficiency in Spanish (C1 level) and English (B2 level), verbally and in writing
- Experience in a fast paced, dynamic organization
- Experience working in a customer-facing environment
- CompTIA A+, CompTIA Network+, Cisco CCNA/CCNP, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in complex problem solving, and working in a tight schedule environment
- Experience of working with common network and internet protocols such as, network management protocols, network communication protocols and network security protocols
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://jobeax.com/link/WoWKl6Kf5X2SV6lk) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://jobeax.com/link/EAzdIBMNxm8Z9ZQ1 for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Vacantes similares
Fundraise Up
... We are looking for a proactive and security-minded IT Support Engineer (L2) to join our global team. As a core member of our L2 team, you will share responsibility for complex technical escalations across time zones. Beyond operational support, you will take full ownership of Access Governance and SaaS administration . We ...
Spain
Amazon seeks an IT Support Engineer to keep our IT infrastructure robust at its sites. Based on site, you will troubleshoot, install and maintain end-user devices and network equipment while collaborating with cross-functional teams. You will travel to different sites domestically and potentially internationally, supporting ...
Spain, Alcalá de Henares
Full-time hours
... real value comes from generating positive impact together while continuously evolving. 🔍 #SEEKINGYOU We are expanding our team and looking for an Application Support Engineer to join a high-impact international project for a European Agency. We are seeking an experienced professional with a strong background in application ...
Spain
Full-time hours
... system and stay up to date with its updates and modifications. - Preparation of the necessary documentation relating to both internal and external technical support, as well as the technical training provided in the projects. Education & certifications - Telecommunications Engineering, IT or similar; or equivalent training. ...
Spain
Full-time hours
... tickets, recurring questions, and support pain points, then share clear feedback with Product and Engineering to improve the customer experience. - Collaborate with customer developers, data teams, Customer Success, Solutions, Product, and Engineering to troubleshoot issues, clarify implementation questions, and support successful ...
Spain
Full-time hours
About the role We have an amazing opportunity to join an exciting and innovative sales team in a Technical Engineer Support role. In this position you can combine your strong analytical and communication skills, enjoy solving technical challenges, and are passionate about delivering excellent support in a fast-paced environment. ...
Spain
Full-time hours
... resources to reduce recurring issues. - Contribute to infrastructure, tooling, and workflow improvements within the Support organization. - Participate in community support rotation and model high standards of clarity and empathy. About you: - Remote in Europe - 4+ years of hands-on experience in developer support or engineering ...
Spain
Fully remote
... (Senior Director, Site Reliability Engineering & Senior IT Manager) - 45 Minutes with Executive (Senior Director, FP&A & IT) All roles require background checks. Additional information At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone ...
Spain
Have the right to work in Spain
... complex challenges across cloud and ERP-integrated environments while improving reliability, performance, and customer satisfaction. The Role: Senior Technical Support Engineer As a Senior Technical Support Engineer, you will act as a technical authority for complex customer challenges , owning escalations across Azure, AWS, ...
Spain
Have the right to work in Spain
... complex challenges across cloud and ERP-integrated environments while improving reliability, performance, and customer satisfaction. The Role: Senior Technical Support Engineer As a Senior Technical Support Engineer, you will act as a technical authority for complex customer challenges , owning escalations across Azure, AWS, ...
Spain
Part-time hours
Original Advert Job Title Internship: Customer Support Engineer Intern Job Description Minimum required Education High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. Minimum required Experience No prior experience required. Minimum required Certification N/A Job ...
Spain
Ingram Micro, Inc.
... complex challenges across cloud and ERP-integrated environments while improving reliability, performance, and customer satisfaction. The Role: Senior Technical Support Engineer As a Senior Technical Support Engineer, you will act as a technical authority for complex customer challenges, owning escalations across Azure, AWS, ...
Spain, Barcelona
... SonicWall, PowerShell & Ubiquity. The ideal candidate will specialise in a range of Azure services, while also leveraging expertise in on-premises technologies to support hybrid and migration scenarios. Responsibilities: - You will collaborate with the Head of IT and the Infrastructure Cyber Security Engineering and Support Teams ...
Spain, Madrid
Fully remote
... and written); - Experience in Technical Support, SRE, or Engineering , with strong troubleshooting and code-reading skills; - Strong SQL skills and experience with production-scale relational databases; - Working knowledge of PHP and/or JavaScript/TypeScript; - Familiarity with AWS or another cloud provider , including logs, ...
Spain
Permanent contract
... Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a Support Engineer Fundamental understanding ...
Spain
€22,000 a year
... and Identity Fundamentals / Azure Data Fundamentals / Azure AI Fundamentals - Management of communications and domains (telephony, mobile devices, email, website). - Support for reprographic systems / Support and monitoring of backup systems / VPN support. - Management and administration of software applications (Microsoft ...
Spain
Ryanair Ltd.
... software), structured cabling and certifications - Ability to solve problems quickly - Ability to prioritize and work with multiple tasks/projects simultaneously - Ability to work independently, requiring minimal supervision - Flexibility to travel, sometimes at short notice - Flexible to support unexpected situations in our operations ...
Spain, Sevilla
€18,000 - €20,000 a year
... incidents and service requests. You will be part of a team focused on excellence in user support, ensuring compliance with established service levels and a quality support experience. - Stable project - You will be part of a Technology Talent ecosystem What you'll do - Provide support and assistance to users via phone, email, ...
Spain
NTU International A/S
€106.14 EUR
... framework contractor to Frontex – the European Border and Coast Guard Agency – for the provision of interim staff services . Together with our strong local recruitment and employment partner in Poland , we are continuously expanding our pool of professionals for assignments supporting Frontex in Warsaw. Key Conditions Location: ...
Spain