Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward‑we're proud to be recognized as a Great Place to Work ® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

SITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:

Communication – connecting aircraft and people around the world.
Data & Platform – Turning aircraft data into valuable insight for the entire industry.
Applications – Empowering the industry with user‑friendly tools that make flight operations more sustainable and efficient.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As a Project Officer reporting to the Program Manager of SITA FOR AIRCRAFT Project Management Office (PMO), you will lead a variety of new products or services delivery projects to meet the needs of our Airlines customers. This position offers an opportunity to work in a fast‑paced environment with all our internal cross‑functional team (engineering, Operations, Product, etc) located in 20+ countries (Canada, United‑States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain...).

Success in this role means you are a goal‑oriented individual, an excellent communicator and comfortable managing multiple tasks; you are a team player with high people skills and have a problem‑solving aptitude.

KEY RESPONSIBILITIES

Manage the project throughout its life cycle - from project scoping, planning, to delivery, to transition to operations, and finally project closure ensuring expected outcome to stakeholders and business.
Understand and articulate internal requirements and recommend options (plan, delivery strategy, budget, schedule, risks, etc.) with the input of the required technical experts or contributors.
Define resource requirements and coordinate large and diverse cross‑functional teams.
Ensure project management collaterals (requirements, deadlines, budgets and schedules) are on track. Anticipate and remove blockers and impediments.
Lead the project governance (status report, gates presentations, communications, risk mitigation process) and manage changes to the project scope, project schedule, and project costs as per the existing PMO governance.
There will be times when you will be assigned to assist a program or project manager by managing sub‑projects or key task elements. With each assignment, you report regularly on the progress and manage each assignment through its completion.
Manage project communication and stakeholders’ relationship.
Foster a positive culture in your team: customer centric, a growth and “do it together” mindset.

EXPERIENCE

Bachelor's Degree with solid academic qualification preferably in a technical domain and/or with equivalent business experience.
4+ years of Project Mgt Experience with technical aptitude & hands‑on experience. Agile & Hybrid methodologies.
You have experience with Software development and Artificial Intelligence initiatives.
Track record in managing and delivering projects of varying complexities, budget, and deliverables. Risk management know‑how is a must.
Demonstrated ability to communicate effectively at all levels in the organization i.e. in detail with technical staff, commercial, product, operations, and providers, and present summaries in front of executives and senior management.
Self‑motivated, team‑oriented, positive can‑do attitude can work autonomously and manage multiple tasks and priorities.
Advanced level English is required.

NICE‑TO‑HAVE

PMP Certified or on the way to getting certified.
Experience delivering services (not only products/software packages).

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world‑class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.

IT Project Manager

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