Descripción de la vacante
€25,000 - €26,500 a year
Spain
Internal Commercial Manager HVAC manufacturer en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
From Adecco Selección, we are looking for an Internal Sales Manager to join an important multinational company located in the Technology Park of Malaga.
If you enjoy a commercial environment, like dealing with customers, and are motivated by identifying business opportunities and supporting the sales team, this is an excellent opportunity to develop your career in a solid and growing company.
What will your mission be?
You will be the person in charge of managing and qualifying incoming requests, identifying commercial opportunities, and ensuring their correct routing to the sales team. You will act as a liaison between Customer Service and the Commercial Department, contributing to optimizing processes and ensuring an excellent customer experience.
Functions:
Management and qualification of opportunities
- Reception, analysis, and classification of incoming requests.
- Identification and qualification of commercial opportunities.
- Collection and validation of information from potential clients.
- Registration, updating, and tracking of leads in CRM (HubSpot).
- Routing of opportunities to the corresponding sales team.
Sales support and internal coordination
- Act as a point of contact between Customer Service and Sales.
- Provide administrative and commercial support to the sales team.
- Manage centralized corporate programs and services.
- Coordinate with different departments to ensure proper management of requests.
Communication and customer service
- Provide professional, close, and customer-oriented attention.
- Manage inquiries and requests ensuring adequate response times.
- Write clear and effective commercial communications.
- Ensure a positive experience for both clients and internal teams.
Monitoring and continuous improvement
- Ensure compliance with internal processes and procedures.
- Track commercial activity and defined indicators.
- Detect incidents and propose improvements in management processes.
- Collaborate in the optimization of tools and work methodologies.
Knowledge of HVAC installations, control systems, and/or home automation.
Previous experience in commercial management, customer service, or sales support positions.
Handling of CRM tools, with experience in HubSpot being valued.
Organizational capacity, attention to detail, and communication skills.
Proactive, resourceful, and customer-oriented profile.
Competitive compensation, adapted to the experience and value of the selected person.
Compensation adapted to the candidate.
Stable project with training provided by the company.
Professional development and growth within a multinational company.
Full-time schedule from Monday to Friday.
Flexible start time between 7:30 AM and 8:30 AM.
Benefits: meal voucher and health insurance.
Work center located in the Málaga Technology Park.
Desde Adecco Selección buscamos un/a Gestor/a Comercial Interno/a para incorporarse a una importante compañía multinacional ubicada en el Parque Tecnológico de Málaga.
Si te gusta el entorno comercial, disfrutas del contacto con clientes y te motiva identificar oportunidades de negocio y dar soporte al equipo de ventas, esta es una excelente oportunidad para desarrollar tu carrera en una empresa sólida y en crecimiento.
¿Cuál será tu misión?
Serás el/la persona encargado/a de gestionar y cualificar las solicitudes entrantes, identificando oportunidades comerciales y asegurando su correcta canalización al equipo de ventas. Actuarás como nexo entre Atención al Cliente y el departamento Comercial, contribuyendo a optimizar los procesos y garantizar una excelente experiencia al cliente.
Funciones:
Gestión y cualificación de oportunidades
- Recepción, análisis y clasificación de solicitudes entrantes.
- Identificación y cualificación de oportunidades comerciales.
- Recopilación y validación de información de potenciales clientes.
- Registro, actualización y seguimiento de leads en CRM (HubSpot).
- Derivación de oportunidades al equipo comercial correspondiente.
Soporte comercial y coordinación interna
- Actuar como punto de enlace entre Atención al Cliente y Ventas.
- Proporcionar soporte administrativo/a y comercial al equipo de ventas.
- Gestionar programas y servicios corporativos centralizados.
- Coordinarse con distintos departamentos para garantizar una correcta gestión de las solicitudes.
Comunicación y atención al cliente
- Ofrecer una atención profesional, cercana y orientada al cliente.
- Gestionar consultas y solicitudes asegurando tiempos de respuesta adecuados.
- Redactar comunicaciones comerciales claras y eficaces.
- Garantizar una experiencia positiva tanto para clientes como para equipos internos.
Seguimiento y mejora continua
- Asegurar el cumplimiento de procesos y procedimientos internos.
- Realizar el seguimiento de la actividad comercial y de los indicadores definidos.
- Detectar incidencias y proponer mejoras en los procesos de gestión.
- Colaborar en la optimización de herramientas y metodologías de trabajo.
Conocimientos en instalaciones de climatización, sistemas de control y/o domótica.
Experiencia previa en puestos de gestión comercial, atención al cliente o soporte a ventas.
Manejo de herramientas CRM, valorándose experiencia con HubSpot.
Capacidad organizativa, orientación al detalle y habilidades de comunicación.
Perfil proactivo, resolutivo y orientado al cliente.
Retribución competitiva, adaptada a la experiencia y valía de la persona seleccionada.
Retribución adaptada a candidato/a.
Proyecto estable con formación a cargo de la empresa.
Desarrollo y crecimiento profesional dentro de una compañía multinacional.
Jornada completa de lunes a viernes.
Flexibilidad horaria de entrada entre las 7:30 y las 8:30 horas.
Beneficios sociales: Ticket Restaurante y Seguro Médico/a.
Centro de trabajo ubicado en el Parque Tecnológico de Málaga.
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