HR Ops Manager (ES/IT) en Madrid, España

About Stoïk

Stoïk protects European SMEs and mid-sized companies against cyber risk. Founded in 2021, Stoïk is a cyber insurer that combines cyber insurance with our own security tools, managed services and an in-house incident response team (CERT), so we support companies before, during and after an attack. Our CERT sees first‑hand which attacks cost companies money, and that shapes the prevention we build.

Our ambition: become the CISO of Europe.

• 15,000+ companies protected across 7 European markets

• 2,000+ broker partners

• 300+ incidents handled by our CERT every month

• 200+ people, backed by €70m+ from a16z, Alven and Munich Re

The team

You will have a key role at Stoïk, working closely with the two local teams, reporting to the Head of People, and collaborating with the Country Manager and the Global HR team.

You will also work closely with the Finance and Events teams.

What you'll do

We are currently looking for an HR Operations Manager to oversee the Stoïk community in Spain and soon Italy.

Payroll

• Managing the payroll for Spain, and soon Italy.

• Ensuring our full HR compliance regarding the payroll and any other topics;

• Standardizing as many benefits policies as possible (e.g. car, administrative onboarding/offboarding, and perks);

• Acting as the key contact for all payroll-related matters.

Daily Operations

• Being the key user of our HRIS;

• Managing relationships with every social provider of this scope (e.g. Health Insurance, Pension, car rental company, phone provider, etc.);

• Guaranteeing the best social providers and policies thanks to continuous best practices benchmarking and monitoring ;
• Responding to any employee’s HR questions and handling day-to-day HR topics ;
• Ensuring a trusting relationship with the Country Manager and every employee + every manager to participate in their well-being at Stoïk.

Onboarding

• Handling the administrative pre-onboarding process.

Offboarding

• Providing HR and legal guidance to managers during the offboarding process;

• Being a solid support to managers and a close contact to the leaving employees;

• Handling the administrative offboarding process.

What we're looking for

• You have at least three years of experience in a similar role in a fast-paced, rapidly growing environment.
• You already have skills in Spanish and Italian Payroll and HR Operations, and you aim to become an expert in these fields.
• You are fluent in Spanish and English. Italian would be a great plus as well.
• Excellent organizational and coordination skills, strong attention to detail, and a high sense of quality.
• You enjoy learning, are curious, proactive, adaptable, a good listener, and organized.
• You like working with autonomy and know how to be proactive in carrying out your tasks.

What we offer

• Be part of a dynamic project driven by a young and motivated team;
• Work in an international context;
• A high level of autonomy in organizing your daily tasks;
• An attractive package ;
• Belong to a team. We aim to grow rapidly, and every member at Stoïk contributes to this ambition.

Hiring process

1. First call with Léna, our Recruiter, or Jeanne, Head of People
2. 30 min with Jeanne, Head of People
3. 30 min with Juan, Country Manager Spain
4. Case study + debrief with Jeanne
5. Last round in Paris - 30 min with each: Jules (CEO), Nicolas (Chief Product & Technical Officer) + Simon (VP Product & Operations), Alexandre (Chief Risk Officer)