Helpdesk Internship Student (IT) en España - Jobeax
Descripción de la vacante
Helpdesk Internship Student (IT) en España
PresencialTrabaja desde la oficina
Tiempo completoJornada semanal estándar
Tiempo parcialMenos horas cada semana
Have the right to work in Spain
Spain
Helpdesk Internship Student (IT) en España is listed on Jobeax. Browse 80,000+ vacancies available.
What you'll do
The Helpdesk internship student will be assisting the other Helpdesk technicians with the responsibility of resolving user requests of any kind, both in-situ or remotely.
The main responsibilities are:
Support to the users
User ticket resolution
Troubleshooting and administration of users
Installation and support of computer Hardware
Installation and support of computer Software
Support of cloud services
Support for meetings and rooms
Support of printers
Support for telephone lines and mobile devices
Management tasks
Device inventory
Software inventory
Depending on the development of the candidate, other tasks of an accounting nature could be performed.
What we're looking for
Availability to do a student placement agreement through your university / institute for at least 6 months
Knowledge of Windows 10 and Windows 11
Knowledge of macOS
Knowledge of major Linux distributions, such as CentOS and Ubuntu
Knowledge of Microsoft Office applications
Knowledge of hardware installation and PC assembly
Knowledge of smartphones and common telephony systems
Knowledge of audio-visual equipment, such as projectors
Knowledge of networks, including LAN and Wi-Fi
Nice to have
Knowledge of SharePoint will be appreciated
Knowledge of Office365 will be appreciated
Languages
You talk English, Spanish and Catalan
What you'll get
Duration: minimum 6 months' internship. Possible to cover the full length of the studies in course.
Weekly schedule: Monday to Friday, part-time or full time.
Starting date: As soon as possible
Paid internship
We offer and promote a diverse and inclusive environment and welcomes applicants regardless of age, disability, gender, nationality, ethnicity, religion, sexual orientation or gender identity.
About the company & team
The Centre for Genomic Regulation (CRG) is an international biomedical research institute of excellence, based in Barcelona, Spain, with more than 400 scientists from 44 countries. The CRG shares principles of an interdisciplinary, motivated and creative scientific team that is supported by high-end and innovative technologies and a flexible and efficient administration.
In April 2021, the Centre for Genomic Regulation (CRG) received the renewal of the 'HR Excellence in Research' logo from the European Commission. This is a recognition of the Institute's commitment to developing an HR Strategy for Researchers, designed to bring the practices and procedures in line with the principles of the European Charter for Researchers and the Code of Conduct for the Recruitment of Researchers (Charter and Code).
Please, check out our Recruitment Policy
Hiring process
All applications must include:
A Cover letter
A full CV including contact details.
All applications must be addressed to Yann Dublanche and be submitted online on the CRG Career site - https://jobeax.com/link/lCn7FAIWc8r9GaqH
Deadline: The position will remain open until we select a candidate.
Suggestions: The CRG believes in ongoing improvement and promotes a culture of feedback. This is one of the reasons we have in place, at your disposal as a candidate, a mechanism to gather your suggestions/complaints concerning your candidate experience in our recruitment processes. Your feedback really matters to us in our aim at creating a positive candidate journey. You can make a difference and help us improve by letting us know your suggestions through the following form.
AttachmentSize
03_helpdesk_internship_job_advert_1.pdf
Competences
Initiative: Proactive, and results oriented
Communications: Strong communication skills; written and verbal. Ability to interact with a diverse audience
Teamwork: Ability to work independently as well as being a team player
Collaboration: Can work collaboratively under standard and established procedures
Interpersonal relations: Able to build and maintain good relationships with internal and external colleagues at all levels
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