Descripción de la vacante
German-Speaking Customer Service Agent (Stable) en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
Job offer for Telephone Customer Service German Stable in Madrid, Madrid, published by ADECCO on its official employment portal.
Check the original offer to learn about the duties, requirements, conditions, and the complete application process.
¿Te apasiona ofrecer soluciones y crear experiencias excepcionales para las personas? ¡Esta es tu oportunidad para formar parte de un equipo dinámico y multicultural en Vallecas, Madrid!
Si te interesa un contrato estable, disfrutas de los desafíos, tienes un nivel alto de alemán y te motiva aportar ideas para la mejora continua, ¡queremos conocerte!
Funciones:
Entre las funciones se incluyen,
- Resolver dudas e incidencias en tiempo real a través de canales como teléfono, correo electrónico, chat y plataformas internas.
- Gestionar tickets y casos en herramientas CRM, asegurando la trazabilidad y el cumplimiento de los estándares de servicio.
- Realizar un seguimiento proactivo de cada caso hasta su completa resolución, manteniendo a los clientes informados en todo momento.
- Identificar patrones recurrentes en las incidencias y proponer soluciones para mejorar los procesos.
Requisitos:
Para ser considerado/a, necesitas,
- Experiencia previa en atención al cliente y gestión de incidencias, preferiblemente en sectores como logística, transporte o e-commerce.
- Nivel alto de alemán C1, tanto oral como escrito, y dominio del español C1.
- Disponibilidad de incorporación inmediata.
Beneficios del puesto:
Ofrecemos,
- Contratación estable.
- Horario: 09:30 18:30 (un día a la semana de 10:30), 39h/semana. Presencial en Madrid.
- Salario de 24.710 € brutos anuales.
- Incorporación inmediata.
- Incorporarte a una empresa comprometida con la excelencia en el servicio y el desarrollo profesional de sus colaboradores/as.
- Ambiente laboral dinámico y multicultural, donde cada día representa una oportunidad para aprender y crecer.
- Formación inicial y continua para que te sientas preparado/a y apoyado/a en tu rol.
Si buscas un entorno laboral que te motive, te desafíe y te permita marcar la diferencia, ¡esta es tu oportunidad! Anímate a formar parte de su equipo y a contribuir al éxito de su organización. ¡Postúlate ahora!
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
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