Let me introduce us. You're reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.
In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.
The Front Office Systems (FOS) team, your future team, consists of five members who provide global service support and act as system administrators for the Bloomberg AIM platform. Our team plays a key global role within Zurich's Investment Management function, supporting the systems and processes that enable the management of Zurich's investment portfolios worldwide.
We support 13 locations across Asia-Pacific, EMEA, and LATAM, delivering services that cover the end-to-end trading workflow within Bloomberg, including trade execution, compliance monitoring, performance measurement, and related operational and back-office processes. Through our support and expertise, we help ensure that investment professionals can operate efficiently, accurately, and in accordance with regulatory and internal compliance requirements.
Our day-to-day responsibilities include managing user queries, resolving issues, maintaining system configurations, and supporting the technological integrations that enable data and communications to flow seamlessly into and out of Bloomberg AIM. We work closely with Investment Managers, Compliance Officers, Operations teams, and external vendors to ensure the platform remains reliable, efficient, and aligned with business needs.
As part of our continuous improvement mindset, we actively explore opportunities to leverage Artificial Intelligence (AI), automation, and data-driven technologies to enhance user support, streamline operational processes, and improve overall efficiency. Team members are encouraged to contribute innovative ideas and participate in initiatives that help modernise workflows and deliver greater value to our stakeholders.