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Cx Enablement & Operations Lead en Alacante, España

Timeleft Sas

Alacante, España

Timeleft SAS is seeking an Enablement & Operations Manager to own the systems, processes and enablement that power Customer Support and Trust & Safety at scale.
This hands-on leadership role requires identifying gaps, driving solutions, and coaching a QA Analyst; you will oversee Zendesk configuration, automation, and AI-assisted workflows, while partnering with Product, Tech and https://jobeax.com/link/wOrszMAt654bBVqt in 6–12 months means stable governance, robust dashboards, and high-quality customer interactions
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