Full-time hours
... company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion. About the role This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, and nobody owns what happens to an account between ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... engagement and brand protection. Our AI isn't new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in ...
Fully remote
... Excellent communication skills in German and English (C2 level). - A strong customer focus with a solution-oriented mindset. - Confident handling of data and Customer Success tools (e.g., Salesforce). - Analytical thinking and a good sense for customer behavior. - Enjoyment in collaborating with different teams. - Experience ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... safer and more secure. The AI Customer Success function is being built from the ground up, and this role will help define it internationally. As the first Customer Success Manager in this area, you will own the end-to-end post-sale experience for a portfolio of customers that includes some of the world’s most sophisticated ...
Hybrid
... advocate for customer needs and contribute to the continuous improvement of the overall customer experience. What we're looking for - 2+ years experience in Customer Success; experience in the tech space is a plus - Proven track record in startup/scaleup - Experience leading strategic customer conversations, including onboarding, ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Launches customer outreach campaigns. - Generates monthly statistics on customer feedback and customer support KPIs. - Maintains customer records, provides troubleshooting guidance ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Fully remote
... more value from the product they already pay for is central to that. The Purpose of This Role You'll drive adoption of Influee's features across our entire customer base: inside the product first, through segmented communication second. This is a customer success role built for scale, not for one-to-one account management. ...
Full-time hours
... buyers, and build loyal Harvey advocates. - Success Metrics : Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... Internet a safer place! As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid- Market clients to provide the best customer experience and, of course, maintain our current churn rate. We are looking for a Customer Success Manager to help us strategically guide our customers to maximise ...
Permanent contract
About the role The Customer Success Manager (CSM) is accountable for end-to-end client success for a client supported within a Strategic POD. This role is responsible for customer relationship and P&L management of (a) strategic account(s). The CSM acts as the primary client owner, ensuring service excellence, operational ...
Have the right to work in Spain
About the role The Customer Success Manager (CSM) is responsible for driving ongoing platform adoption, transaction volume, and long-term engagement across an assigned portfolio of existing Referral Partners and Agencies (RPAs). The role focuses on deepening relationships post-sale, embedding the Redpin platform into daily ...
Have the right to work in Spain
... - Team up with BDEs and Product Specialists to guide new accounts, speed up client onboarding, and turn one-off relationships into ongoing revenue. - Guide customers through international property payment transactions. - Support customers through key completion milestones, keeping panicking clients calm and unblocking sensitive ...
- Remoto
- Híbrido
- Presencial
- Contrato
€2,800 a month
... looking for a talented Customer Success Manager to join our global team and grow alongside us. Your daily tasks will entail: - Working with high-profile B2B customers globally, with a primary focus on accounts in the US - Acting as an ecommerce advisor for managed customers to help grow their ecommerce business by unlocking ...
Full-time hours
About the role Job Summary As part of the Customer Success team, you will be pivotal in supporting our clients post-purchase, ensuring their success with Palo Alto Networks' solutions. You will be involved in driving ROI and value to the customer along with troubleshooting critical issues. Your expertise will drive the ...
Fully remote
... Hubspot. Typeform is fully remote by design. For this role, we can hire candidates based in the UK, Ireland, Germany, Portugal or The Netherlands Who we are The Customer Success Team is focused on helping Enterprise customers explore what's possible with Typeform. We work with our Enterprise customers throughout their lifecycle ...
€26,000 - €34,000 a year
... startup environment, and are you a Customer Success Manager ? We are looking for you to join our team at Vidext! 🌟 What will your missions be? - Manage the customer lifecycle (key accounts), from initial onboarding to renewals and upsells. - Provide personalized support and guidance to customers to ensure their success ...
Have the right to work in Spain
... L'Oréal, and Fanatics, rely on https://jobeax.com/link/KMkhUbiIMtHyebaf to power more than 225,000 partnerships that deliver measurable business results. As a Customer Success Manager at https://jobeax.com/link/KMkhUbiIMtHyebaf, you'll play a pivotal role in expanding our growing team in Spain during an exciting phase of market ...
... engineer - Advanced German and English - Spanish is a plus - Willingness to prove yourself in real work conditions - Client orientation, proactivity, teamwork and passion for quality - client orientation - proactivity - teamworking skills - engineering fundamentals - German language proficiency - English language proficiency
Spain, Tarragona
Ver vacante- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... The Customer Success Manager (CSM ) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones ...