- Remoto
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... date with product developments and ensure your stakeholders are informed. What we're looking for - Experience in training, onboarding, account management or customer success roles — ideally in SaaS or tech environments. A background in hospitality is a plus. - Fluent in Polish & English; additional languages like Ukrainian, ...
Hybrid
Original Advert Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success? We are looking for a Customer Success Manager to help expand our German market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you ...
- Híbrido
- Presencial
- Tiempo completo
- Contrato
Full-time hours
... Basic requirements - 2+ years of experience in Customer Success, Customer Experience, Account Management, Solution Consulting, Implementation, or high impact customer facing role - Strong experience working with B2B SaaS, logistics technology, freight forwarding, marketplaces, or supply chain solutions. - Experience managing ...
€26,000 - €34,000 a year
... onboarding process and provide feedback to the internal team (product, support, sales). Requirements 💼 The profile we are looking for: - Previous experience in Customer Onboarding, Customer Success, or as an Implementation Specialist (ideally in SaaS or digital environments is a plus). - Communication and training skills: able ...
... years of professional experience working as an Occupational Health & Safety (PRL) Technician - Previous experience in Customer Success, Account Management, Customer Support, consultative sales, or other customer-facing roles is advantageous but not essential - Strong interest in moving towards a customer-focused and relationship ...
At Winning Consulting , we are looking for a Customer Success Specialist to join our teams at a major international bank. You will be part of the technical support team for a global supply chain finance platform, ensuring an excellent experience for suppliers and working closely with commercial and operations teams. Madrid ...
Product Adoption Specialist Customer Success · Barcelona, Spain (Hybrid) · EMEA Position Overview In the Customer Success organization, creating impactful experiences for our customers is our most important goal. We believe in a consistent, complete cycle of customer success that supports improved revenue and sustainable ...
Spain, Barcelona
Ver vacante- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... looking for talented individuals who want to help us build the future of digital health in an international, innovative, and fast-evolving environment. As Customer Success Operations & Onboarding Specialist B2B , you will provide operational and administrative support throughout onboarding, supporting platform configuration, ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... requirement is essential to move forward in the process. - You possess excellent communication and negotiation skills, with the ability to build trust with specialists and managers at different levels within an organization. - You are a proactive, persistent person with attention to detail, curiosity, a customer-oriented ...
Have the right to work in Spain
... decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code. * Outside China and India WHAT YOU'LL NEED TO BE SUCCESSFUL Required • 5+ years in a customer success, account management, or client services role within a B2B SaaS environment. • Demonstrated ability to manage a ...
Full-time hours
... buyers, and with support on ticket patterns. - Partner with product and analytics on lifecycle experiments and instrumentation. Requirements - 2+ years in Customer Success, Account Management, or Retention in a high-volume, low-ACV environment such as a marketplace, self-serve SaaS, or transactional product with hundreds ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... them. You speak their language, ensuring that every recommendation aligns with their business objectives. Most of our CSMs today have: - Proven experience in customer growth, successfully managing renewals, expansions, and upsells at a B2B SaaS or fast-growing company. - A deep understanding of marketing, community management, ...
Fully remote
... About the role BRAME is a fast-growing SaaS scale-up in the MarTech space and is building the leading SaaS solution for gamification marketing in Europe. - Our customers? Brands that everyone knows. - Our mission? Making marketing tangible and interactive . What you'll do BRAME is growing and our Customer Success Team needs ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... primarily align its working hours and customer coverage with international markets, with flexibility to collaborate across regions when needed. - Our Customer Success team is fully remote, thriving on asynchronous communication and collaboration through Slack channels and detailed documentation. We hold weekly customer syncs, ...
Hybrid
... advocate for customer needs and contribute to the continuous improvement of the overall customer experience. What we're looking for - 2+ years experience in Customer Success; experience in the tech space is a plus - Proven track record in startup/scaleup - Experience leading strategic customer conversations, including onboarding, ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Launches customer outreach campaigns. - Generates monthly statistics on customer feedback and customer support KPIs. - Maintains customer records, provides troubleshooting guidance ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Fully remote
... more value from the product they already pay for is central to that. The Purpose of This Role You'll drive adoption of Influee's features across our entire customer base: inside the product first, through segmented communication second. This is a customer success role built for scale, not for one-to-one account management. ...
Full-time hours
... buyers, and build loyal Harvey advocates. - Success Metrics : Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs ...