- Presencial
- Tiempo completo
€800 - €1,200 a month
... their operations through innovative solutions. We are looking for an enthusiastic intern to support our growing customer base, ensuring their satisfaction and success with our platform. This is a Full-time on-site internship opportunity where you will be at the heart of our customer interactions, learning from experienced ...
Spain, Barcelona
Ver vacante- Híbrido
- Presencial
- Tiempo completo
- Contrato
Fixed-term contract
This job was automatically translated to English, see original posting . About the role We are looking for an Intern in Customer Experience & Project Management to provide support in the design and enhancement of customer experiences, as well as in the coordination and monitoring of projects. This is an opportunity to gain ...
- Remoto
- Híbrido
- Presencial
- Tiempo completo
Full-time hours
... The Customer Success Manager (CSM ) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones ...
- Híbrido
- Tiempo completo
- Contrato
Full-time hours
... manager for this position) - 45 min. 🎭 Business Case , (we will give you several hours to prepare beforehand) - 45 min 🌍 Final interview with Cyrill , Head of Customer Success in Spain at Doctoralia. 🚀 Offer Additional information - 💸 Salary commensurate with your experience. - ⚕️ Private health insurance with Adeslas - ...
Have the right to work in Spain
... Proactively map the customer org and build coverage before risk surfaces. • Lead structured business reviews (QBRs/EBRs) that connect Power Factors value directly to customer outcomes and business priorities. • Serve as the internal cross-functional nexus for customer advocacy - aligning CS, Sales, and Product around your accounts. ...
Full-time hours
... company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion. About the role This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, and nobody owns what happens to an account between ...
- Remoto
- Tiempo completo
- Contrato
Permanent contract
... engagement and brand protection. Our AI isn't new, it has been built, tested, and refined over a decade to ensure unmatched precision and scalability. As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in ...
Fully remote
... strategic point of contact, you understand their goals, recognize their challenges, and lead them to success in a targeted way. - You keep an eye on how your customers use the platform, identify opportunities, and show them how to unlock the full potential of BRAME. - You act as the link between customers and internal teams ...
- Remoto
- Tiempo completo
- Contrato
Full-time hours
... worldwide rely on TRM to make the world safer and more secure. The AI Customer Success function is being built from the ground up, and this role will help define it internationally. As the first Customer Success Manager in this area, you will own the end-to-end post-sale experience for a portfolio of customers that includes some ...
Hybrid
... growth opportunities, providing regular and transparent updates to your manager. - Internal Advocacy: Collaborate closely with internal teams to advocate for customer needs and contribute to the continuous improvement of the overall customer experience. What we're looking for - 2+ years experience in Customer Success; experience ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Launches customer outreach campaigns. - Generates monthly statistics on customer feedback and customer support KPIs. - Maintains customer records, provides troubleshooting guidance ...
Full-time hours
About the role We're launching Customer Success Engineering — a brand-new function at Sonar, built from Barcelona. As a founding CSE, you'll help write the playbook. We are proactive technical advisors who own the health, maturity, and growth of a customer portfolio — with AI at the core of how we operate, keeping a pulse ...
Fully remote
... more value from the product they already pay for is central to that. The Purpose of This Role You'll drive adoption of Influee's features across our entire customer base: inside the product first, through segmented communication second. This is a customer success role built for scale, not for one-to-one account management. ...
Full-time hours
... buyers, and build loyal Harvey advocates. - Success Metrics : Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. - Expansion and Renewal : Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs ...
- Híbrido
- Tiempo completo
- Contrato
Permanent contract
... led by service providers with a scalable, cost-effective solution. Be part of the change: join us on our mission to make the Internet a safer place! As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid- Market clients to provide the best customer experience and, of course, maintain ...
Permanent contract
About the role The Customer Success Manager (CSM) is accountable for end-to-end client success for a client supported within a Strategic POD. This role is responsible for customer relationship and P&L management of (a) strategic account(s). The CSM acts as the primary client owner, ensuring service excellence, operational ...
Have the right to work in Spain
... (written and spoken). Nice to have - Domain experience in FX, cross-border payments, banking, or international property transactions. Key Performance Indicators Success in this role is directly evaluated on portfolio activity and activation metrics: - Workspaces (WS) Completed: Total volume of client workspaces successfully ...
Have the right to work in Spain
... - Team up with BDEs and Product Specialists to guide new accounts, speed up client onboarding, and turn one-off relationships into ongoing revenue. - Guide customers through international property payment transactions. - Support customers through key completion milestones, keeping panicking clients calm and unblocking sensitive ...
- Remoto
- Híbrido
- Presencial
- Contrato
€2,800 a month
... looking for a talented Customer Success Manager to join our global team and grow alongside us. Your daily tasks will entail: - Working with high-profile B2B customers globally, with a primary focus on accounts in the US - Acting as an ecommerce advisor for managed customers to help grow their ecommerce business by unlocking ...