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Customer Service with English en España - Jobeax

Customer Service with English en España is listed on Jobeax. Browse 80,000+ vacancies available.

About the job

This job was automatically translated to English, .

Are you passionate about customer service and administrative management? Are you looking for an opportunity to develop professionally in an industrial company with future prospects?

At Grupo CRIT Interim, a leading company in temporary employment solutions, recruitment, and talent management, we are looking for a Customer Service professional to join an important company located in Llinars del Vallès, specializing in the manufacture of aluminum bottles.

What you'll do

Manage customer service and offer support regarding inquiries, requests, and commercial needs.
Process and follow up on incidents, claims, and returns, guaranteeing an effective resolution.
Carry out administrative management of customers, updating databases, entering orders, and maintaining information in ERP/CRM systems.
Coordinate order follow-up and ensure correct communication with the sales, logistics, and production departments.
Perform customer loyalty actions, offering quality service and customer guidance.
Manage service incidents and collaborate in the continuous improvement of customer service processes.

What we're looking for

High level of English for telephone service.
Previous experience in Customer Service, Customer Service, or Commercial Administration positions.
Good command of IT tools and ERP/CRM.
Organizational skills and attention to detail.
Communicative skills and customer orientation.
Ability to work in a coordinated manner with different departments.

What you'll get

Temporary contract through an ETT for 1 year, with the possibility of subsequent incorporation into the company depending on performance and organizational needs.
Full-time Monday to Friday, from 08:00 h to 17:00 h, with 30 minutes for lunch.
Salary of €17.27 gross/hour.
Joining a consolidated company that is a benchmark in its industrial sector.
A dynamic, collaborative work environment oriented towards professional development.

Do you want to be part of a stable project with possibilities for professional growth?

At Grupo CRIT Interim, we bet on talent, commitment, and the development of people. Apply now and take the next step in your professional career!

#CustomerService

#CustomerService #AtenciónAlCliente #GestiónAdministrativa #AdministraciónComercial #ERP #CRM #Industria #OfertasDeEmpleo #GrupoCRIT

¿Te apasiona la atención al cliente y la gestión administrativa? ¿Buscas una oportunidad para desarrollarte profesionalmente en una empresa industrial con proyección de futuro?

En Grupo CRIT Interim, empresa líder en soluciones de empleo temporal, selección de personal y gestión del talento, buscamos un/a Customer Service para incorporarse en una importante empresa ubicada en Llinars del Vallès, especializada en la fabricación de botellas de aluminio.

What you'll do

Gestionar la atención al cliente y ofrecer soporte ante consultas, solicitudes y necesidades comerciales.
Tramitar y realizar el seguimiento de incidencias, reclamaciones y devoluciones, garantizando una resolución eficaz.
Llevar a cabo la gestión administrativa de clientes, actualización de bases de datos, introducción de pedidos y mantenimiento de información en sistemas ERP/CRM.
Coordinar el seguimiento de pedidos y asegurar una correcta comunicación con los departamentos de ventas, logística y producción.
Realizar acciones de fidelización de clientes, ofreciendo un servicio de calidad y orientación al cliente.
Gestionar incidencias de servicio y colaborar en la mejora continua de los procesos de atención al cliente.

What we're looking for

Inglés alto para la atención telefónica.
Experiencia previa en posiciones de Customer Service, Atención al Cliente o Administración Comercial.
Buen manejo de herramientas informáticas y ERP/CRM.
Capacidad organizativa y orientación al detalle.
Habilidades comunicativas y orientación al cliente.
Capacidad para trabajar de forma coordinada con diferentes departamentos.

What you'll get

Contrato temporal a través de ETT durante 1 año, con posibilidad de incorporación posterior a empresa según desempeño y necesidades organizativas.
Jornada completa de lunes a viernes, en horario de 08:00 h a 17:00 h, con 30 minutos para comer.
Salario de 17,27 € brutos/hora.
Incorporación a una empresa consolidada y referente en su sector industrial.
Entorno de trabajo dinámico, colaborativo y orientado al desarrollo profesional.

¿Quieres formar parte de un proyecto estable y con posibilidades de crecimiento profesional?

En Grupo CRIT Interim apostamos por el talento, el compromiso y el desarrollo de las personas. ¡Inscríbete y da el siguiente paso en tu carrera profesional!

#CustomerService

#CustomerService #AtenciónAlCliente #GestiónAdministrativa #AdministraciónComercial #ERP #CRM #Industria #OfertasDeEmpleo #GrupoCRIT

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