Herno , an internationally recognised italian brand renowned for its excellence and balance between tradition and innovation, is seeking a Client Advisor (30 hours Part-Time) to join in Store Las Rozas Village.
The successful candidate will become part of the sales team, helping to deliver and ensure a high-quality customer experience in line with the brand’s values and aesthetic.
Specifically, they will be responsible for the following tasks:

MAIN RESPONSIBILITIES:

Welcoming and assisting customers, ensuring a personalised service and an excellent shopping experience;
Building and maintaining customer relationships through clienteling and storytelling;
Presenting the collections, highlighting the products and their craftsmanship;
Supporting visual merchandising activities in accordance with company guidelines;
Managing till operations and sales procedures;
Contributing to maintaining the store’s quality standards;
Actively collaborating with the team and the Store Manager;

REQUIREMENTS:

Previous experience as a Sales Assistant / Client Advisor in the fashion, luxury or premium sector;
Strong customer focus and retail orientation;
Excellent interpersonal and communication skills;
Ability to work as part of a team;
A passion for fashion and an eye for style;
Excellent and fluent knowledge of English (knowledge of other languages will be considered a plus).

What do we offer?

Type of Contract: Permanent Contract;
Annual gross salary: € 24.000,00 – € 26.000,00 (to be converted to part-time);
Ticket Restaurant: 8,00€ a day for each day worked

Customer Service Representative - Italian Speaker with English (Part Time)

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