Descripción de la vacante
Adecco España
€25,398 - €34,870 a year
Spain, Barcelona
Customer Service Cruise Sales (German Speaker) en Barcelona, España is listed on Jobeax. Browse 80,000+ vacancies available.
From Adecco, we collaborate with a major cruise line, an international company with a multicultural hub in the MAPFRE Tower, facing the sea.
They are pioneers in sustainability within the cruise sector, and we are looking for a Cruise Expert for the German market.
This role is key because it represents the customer's first connection with the brand.
The position is called Cruise Expert and combines customer service, sales, and personalized advisory.
Main responsibilities:
This is a role highly focused on customer experience and consultative selling.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
Permanent contract directly with the company.
Rotating shifts:
-Week 1 Mon to Fri (remote work on Friday)
-Week 2 Mon to Sat, with one day off during the week (remote work on Saturday)
Rotating schedule (every 15 days) 9am-6pm and 10am-7pm
1 month of fully paid training.
Base salary: 25,398.29 + Restaurant ticket (€2,070) per year, plus a variable between €600 and €700 gross per month for targets.
2 free cruises per year for you and/or a family member.
Free after-work activities.
Development opportunities.
Fluent German, with excellent grammar and spelling (oral and written).
Previous experience in sales or commercial customer service.
Strong communication skills and emotional connection with the customer.
Active listening and results orientation.
Ability to handle objections and close sales with empathy.
Ability to multitask and manage time.
Proactive, motivated, and goal-oriented profile.
Desde Adecco, colaboramos con una importante línea de cruceros, se trata de una compañía internacional con un hub multicultural en la Torre MAPFRE, frente al mar.
Son pioneros en sostenibilidad dentro del sector de cruceros y buscamos Un/a Cruise Expert para el mercado alemán.
Este rol es clave porque representa la primera conexión del cliente con la marca.
El puesto se llama Cruise Expert y combina atención al cliente, ventas y asesoramiento personalizado.
Responsabilidades principales:
Es un rol muy orientado a la experiencia del cliente y a la venta consultiva.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Contrato indefinido directo con empresa.
Turnos rotativos:
-Semana 1 de L a V (teletrabajo viernes)
-Semana 2 de L a S, con descanso un día entre semana.(teletrabajo sábado)
Horario rotativo (c/15 días) 9h-18h y 10h- 19h
1 mes de formación totalmente remunerada.
SBA: 25,398.29 + Ticket restaurante. (2070€) anual, además de un variable entre 600€ y 700€ bruto al mes por objetivos.
2 cruceros gratuitos al año para ti y/o un familiar.
Actividades after work gratuitas.
Oportunidades de desarrollo.
Nivel fluido de alemán, con excelente gramático/a y ortografía (oral y escrita).
Experiencia previa en ventas o atención al cliente comercial.
Gran capacidad de comunicación y conexión emocional con el cliente.
Escucha activa y orientación a resultados.
Habilidad para gestionar objeciones y cerrar ventas con empatía.
Capacidad para multitarea y gestión del tiempo.
Perfil proactivo, motivado y orientado a objetivos.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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