Descripción de la vacante
Adecco España
€9 - €10 an hour
Spain, Valencia
Customer Service Agents with cross-selling en Valencia, España is listed on Jobeax. Browse 80,000+ vacancies available.
Are you an enthusiastic person with exceptional communication skills and a passion for helping others? This could be your opportunity! A well-known company in the banking sector is looking to expand its team in Valencia with customer service and cross-selling agents.
What will you do on a day-to-day basis?
· Handle incoming calls from banking clients.
· Provide clear and concise information about financial products and services.
· Resolve incidents and inquiries effectively and professionally.
· Identify cross-selling opportunities by providing exceptional service.
· Update and maintain accurate records in the CRM system.
Initial employment contract of 3 months, with the possibility of extension.
Salary €9.72 gross/hour
Online and selective training paid with €306.06 gross (if the training is passed favorably and the contract's probationary period is completed)
Important: All monetary amounts indicated in this offer are expressed in gross euros.
Initial employment contract of 3 months with a real possibility of extension in a stable service.
Working hours 30.5h/week. Mornings from 9am to 3pm
Working hours 30.5h/week. Afternoons from 4pm to 10pm
Shift schedule (according to calendar): The working hours are 30.5 hours per week, distributed in split shifts of 9 hours per day instead of 6-hour shifts. Working days are concentrated at the beginning and end of the month, in addition to every Monday.
Work from Monday to Sunday, with two free weekends per month.
In-person onboarding at our Valencia center (Calle Músic Peydró).
Fixed salary according to the Contact Center Collective Agreement for the professional category of Specialist Teleoperator. (€9.72 gross/hour)
Paid online training prior to starting:
Compensation of €306.06 upon passing the probationary period.
Training schedule: 9:00am to 3:00pm.
Duration: 18 days.
Expected start date: 14/09/2026
· Previous experience in customer service (preferably in the banking sector).
· Sales experience valued.
· Exceptional communication skills and ability to work as part of a team.
· Results-oriented and problem-solving skills.
· Basic knowledge of financial products and services.
A degree in areas related to finance or business is valued.
At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.
¿Eres una persona entusiasta, con habilidades comunicativas excepcionales y pasión por ayudar a los demás? ¡Esta puede ser tu oportunidad! Una reconocida empresa del sector bancario busca ampliar su equipo en Valencia con agentes de atención al cliente y venta cruzada.
¿Qué harás en tu día a día?
· Atender llamadas entrantes de clientes del sector bancario.
· Ofrecer información clara y concisa sobre productos y servicios financieros.
· Resolver incidencias y consultas de manera eficaz y profesional.
· Identificar oportunidades de ventas cruzadas al brindar un servicio excepcional.
· Actualizar y mantener registros precisos en el sistema de CRM.
Contrato laboral inicial de 3 meses, con posibilidad de prórroga.
Salario 9,72€ Brutos/hora
Formación online y selectiva remunerada con 306,06€ brutos (si se supera la formación favorablemente y el periodo de prueba del contrato)
Importante: Todas las cuantías económicas indicadas en esta oferta están expresadas en euros brutos.
Contrato laboral inicial de 3 meses con posibilidad real de prórroga en un servicio estable.
Jornada 30,5h/s. Mañana de 9h a 15h
Jornada 30,5h/s. Tardes de 16h a 22h
Horario por turnos (según calendario): La jornada es de 30,5 horas al mes, distribuidas en turnos partidos de 9 horas al día en lugar de jornadas de 6 horas. Los días de trabajo se concentran a principios y finales de mes, además de todos los lunes.
Trabajo de lunes a domingo, con dos fines de semana libres al mes.
Incorporación presencial en nuestro centro de Valencia (Calle Músic Peydró).
Salario fijo según el Convenio de Contact Center para la categoría profesional de Teleoperador/a Especialista. (9.72€ bruto/hora)
Formación online previa remunerada:
Remuneración de 306,06 € al superar el período de prueba.
Horario de formación: 09:00 a 15:00 h.
Duración: 18 días.
Inicio previsto: 14/09/2026
· Experiencia previa en atención al cliente (preferiblemente en el sector bancario).
· Valorable experiencia en ventas.
· Habilidades de comunicación excepcionales y capacidad para trabajar en equipo.
· Orientación a resultados y capacidad para resolver problemas.
· Conocimientos básicos de productos y servicios financieros.
Valorable titulación en áreas relacionadas con finanzas o negocios.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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