Descripción de la vacante
Hybrid
Spain
Customer Experience Representative en España is listed on Jobeax. Browse 80,000+ vacancies available.
Job title: Customer Experience Representative
Location: Barcelona, Spain
We are looking for a customer-focused and proactive professional who is passionate about delivering exceptional service and building strong relationships. In this role, you will represent dsm-firmenich to some of our key clients, playing a critical role in shaping the customer experience and contributing to the success of strategic partnerships that have a significant impact on our business.
As a Customer Experience Representative, you will be the primary point of contact for supply chain support within our EUR Taste division, ensuring seamless service delivery and consistently meeting customer expectations. You will collaborate closely with Account Managers, Planning, Logistics, and other cross-functional teams, giving you broad exposure across the organization and the opportunity to influence outcomes that matter to both our customers and our business.
hybrid
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
Supply Chain Management
Interested in this position? Please apply on-line by uploading your resume in English via our career portal. Due to data privacy reasons, we do not handle any applications sent by email. Please be so kind to use the link provided https://jobeax.com/link/KOMLGatloIaZKkDl.
Pre-employment screenings are part of our recruitment process. You will be informed during the process what is expected of you.
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.
Vacantes similares
€19,623 a year
... improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech. What you'll do As a Customer Service ...
Spain
Full-time hours
... comprises over 140 professionals. Job Description Do you have strong communication skills, a proactive attitude, and a passion for customer service? Become our Customer Service Representative! Your daily tasks will include - Attending calls and responding to emails from clients and dealerships. - Following up with customers ...
Spain
€18,500 - €24,000 a year
About the role We are seeking a dynamic and customer-focused Customer Service Representative to join our health insurance team in Madrid. This is a Full-time, on-site position where you will be the first point of contact for our clients, providing exceptional support and assistance with their insurance queries, claims, ...
Spain, Madrid
€1,098 a month
... apply. This job was automatically translated to English, see original posting . Customer Service Representative (CSR) Do you speak Catalan and want to work in customer service? Do you like listening to and helping others? We are looking for new colleagues to join our team in Alicante. Join Transcom as a Customer Service Teleoperator! ...
Spain
€19,624 a year
... disability, or any other classification protected by applicable national laws. Job Description Customer Service Representative (Italian - speaking) - Hybrid - EW01 Experience the power of a game-changing career Job Description Career growth and personal development This is a great opportunity to experience the power of what's next ...
Spain
€20,000 a year
... capability to listen to customers - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have Exceptional customer facing and customer care skills What you'll get We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. ...
Spain
€19,624 a year
... fast-paced environment. -Flexible, resourceful, proactive, and dynamic. -A true team player who enjoys working towards both individual and team goals. -Previousexperience withZendeskis a plus. Job description Job Title: Customer Service Representative (Spanish-speaking) - On-site WE01 Job Description Experience the power of ...
Spain
22600 €/año
... assisting customers with inquiries related to sound equipment and technical support. Your goal will be to ensure a smooth, positive, and solution-oriented customer experience. WHAT WE’RE LOOKING FOR - Proficiency in Dutch - Advanced level of English (B2–C1) - At least 1 year of customer service experience - Residence in ...
Spain
Full-time hours
... role Job Title: Customer Service Representative (Norwegian-speaking) - Hybrid - Banking Industry BN01 Job Description What you'll do As a Customer Service Representative on our team, you will: - Answer customer inquiries via email and telephone in an efficient, professional and friendly manner. - Make customers feel safe ...
Spain
Up to €23,000 a year
About the role Job Title: Customer Service Representative (Danish-speaking) - Hybrid - Banking Industry BN01 Job Description What you'll do As a Customer Service Representative on our team, you will: - Answer customer inquiries via email and telephone in an efficient, professional and friendly manner. - Make customers feel ...
Spain
440k
... you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative , you will be part of our team of game-changers who are powering the brands of the future in healthcare. Career growth and personal development ...
Spain
440k
... you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative , you will be part of our team of game-changers who are powering the brands of the future in healthcare. Career growth and personal development ...
Spain, Benalmádena
Fixed-term contract
... project phases and gaining experience in customer experience methodologies and project management. What you'll do - Support the analysis and documentation of customer journeys. - Assist in collecting and organizing customer insights. - Support the planning and tracking of tasks within projects. - Participate in preparing ...
Spain
Permanent contract
... issues or needs identified. - Identify friction points in the student experience and propose improvements. - Contribute to the design and evolution of the customer journey. How you'll work Permanent On-site About the company & team Education and Social Policies Requirements - Previous experience in customer service or ...
Spain
Internship contract
... management profiles. - Profile with a strong customer orientation, cross-functional working capability, and sensitivity for connecting data, processes, and the real customer experience. About the role Service Excellence , dentro del área de Customer Experience, tiene como misión garantizar la excelencia del servicio ofrecido al ...
Spain
Full-time hours
... including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. - Exclusive discounts on our travel packages for you and your family. - A young, dynamic, international, and supportive team. 📩 Ready to help our customers enjoy the best possible travel experience? Show more - Full-time hours Per the ad.
Spain
Bring It On
... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Santander
Bring It On
... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Tarragona
Bring It On
... and inform players about new game features and events. - Develop guidelines and procedures for future support team members Requirements - Minimum 4 years of experience in a customer support role, ideally in iGaming. Alternatively, similar experience in Quality Assurance in iGaming. - Past experience in KYC, and working with ...
Spain, Castro
Internship contract
... impact from day one, this is the place for you. What you'll do Your main mission will be to provide technological, analytical, and operational support to the Customer Experience (CX) area, leading the use of Artificial Intelligence to automate processes and maximize our team's efficiency. In your day-to-day: - You will analyze ...
Spain