Descripción de la vacante
Permanent contract
Spain
Customer Experience Agent en España is listed on Jobeax. Browse 80,000+ vacancies available.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
We are looking for a person to join the Customer Experience team to support our Vocational Training students throughout their entire educational journey, ensuring a close, smooth, and distinctive experience from day one until the end of the program.
This will not be an administrative or enrollment profile, but rather a benchmark for experience and support. Its mission will be to ensure that every student feels informed, heard, and supported at every stage of the course.
This role combines student support, personalized follow-up, and active communication. The selected person must anticipate needs, detect potential friction points in the student journey, and work in a coordinated manner with other teams to provide quick and effective solutions.
The goal is not only to resolve questions, but also to build trust, commitment, and a memorable experience.
Permanent
On-site
Education and Social Policies
Buscamos una persona para el equipo de Customer Experience que acompañe a nuestros alumnos de Formación Profesional durante todo su recorrido formativo, asegurando una experiencia cercana, fluida y diferencial desde el primer día hasta la finalización del programa.
No será un perfil administrativo ni de matriculación, sino un referente de experiencia y acompañamiento. Su misión será garantizar que cada alumno se sienta informado, escuchado y apoyado en cada etapa del curso.
Este rol combina atención al alumno, seguimiento personalizado y comunicación activa. La persona seleccionada deberá anticiparse a necesidades, detectar posibles fricciones en el journey del estudiante y trabajar de forma coordinada con otros equipos para ofrecer soluciones rápidas y eficaces.
El objetivo no es solo resolver dudas, sino generar confianza, compromiso y una experiencia memorable.
permanent
on-site
Educación y Políticas Sociales
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