Descripción de la vacante
Permanent contract
Spain
CRM Manager en España is listed on Jobeax. Browse 80,000+ vacancies available.
Hey there!
We're Fever, the world's leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let's discuss this role and what you will do to help achieve Fever's mission.
Own the end-to-end CRM strategy across email, push notifications, and in-app messaging, ensuring alignment with business objectives and marketing priorities.
Define and evolve the CRM playbook, identifying opportunities to improve team structures, processes, and operating frameworks as the function scales.
Translate team learnings into actionable improvements and foster collaboration with other squads to drive cross-functional impact.
Ensure CRM initiatives contribute to engagement, retention, customer experience, and revenue growth.
Oversee the technical quality of CRM campaigns, automations, and customer journeys.
Define standards for scalable, reliable, and efficient CRM execution.
Identify technical limitations, operational risks, and opportunities for improvement before they impact performance.
Partner closely with Product and Data teams to improve CRM capabilities, tools, and platform integrations.
Drive best practices in automation, segmentation, personalization, and campaign execution.
Review CRM performance reports, validate insights, and ensure recommendations are supported by data.
Promote a culture of experimentation, learning, and continuous improvement across the team.
Leverage customer behavior, transactional, demographic, and lifestyle data to inform strategy and prioritization.
Establish performance benchmarks and ensure all CRM initiatives are measurable and outcome-driven.
Act as the primary point of contact between CRM and cross-functional stakeholders.
Establish clear communication standards, reporting structures, and follow-up processes.
Ensure stakeholders remain informed, aligned, and supported throughout project lifecycles.
Lead with composure and clarity in high-pressure situations while fostering accountability and operational excellence.
5+ years of experience in CRM, Lifecycle Marketing, Digital Marketing, or a related field.
Previous experience leading, managing, or coordinating a CRM team.
Deep hands-on expertise with Salesforce Marketing Cloud.
Proficiency in HTML and confidence reviewing and validating technical campaign implementations.
Strong experience with customer segmentation, personalization strategies, lifecycle marketing, and CRM automation.
Advanced understanding of A/B testing methodologies, dynamic content, and campaign optimization.
Strong analytical mindset with the ability to transform data into actionable business insights.
Experience leveraging behavioral, transactional, demographic, and lifestyle data to improve CRM performance.
Commercially minded and highly data-driven, with a focus on measurable impact and business outcomes.
Exceptional communication and stakeholder management skills.
Highly organized, capable of balancing multiple priorities while maintaining quality and team focus.
Comfortable operating in fast-paced, high-growth environments.
Strong leadership skills with the ability to coach, motivate, and develop team members.
Experience working with additional ESPs such as Mailchimp, SendGrid, Braze, or similar platforms.
Fluent in English. Spanish is a plus.
Opportunity to have a real impact in a high-growth global category leader.
40% discount on all Fever events and experiences.
Work in a location in the heart of Madrid, with exposure to global markets and international teams.
Home office friendly and flexible schedule.
Responsibility from day one and continuous professional and personal growth.
Great work environment with a young, international team of talented people.
Health insurance and additional benefits.
Flexible remuneration with a 100% tax exemption through Cobee. You can pay an upgrade to manage the Beckham law with them, among other procedures
English and Spanish lessons.
Gympass membership.
We have free food, drinks, and fruit at the office.
Possibility to receive part of your salary in advance through Payflow.
This position will be hybrid and based in Madrid.
Lead and develop a team of CRM specialists, providing direction, support, and clear ownership across initiatives.
Define team priorities and ensure projects are delivered efficiently and with high quality.
Establish quality assurance processes, review mechanisms, and operational standards across all CRM activities.
Monitor channel saturation, audience overlaps, and campaign conflicts, implementing processes to optimize communication frequency and effectiveness.
Support team members in managing complex stakeholder relationships and business requests.
The CRM team focuses on building lasting relationships with our users from the moment they first encounter Fever. By analyzing customer behavior and mapping the entire lifecycle, we create personalized experiences that keep users engaged and coming back.
We craft targeted communications, special offers, and data-driven insights to strengthen loyalty and improve every interaction.
Join us and help turn first-time users into lifelong fans.
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | https://jobeax.com/link/g2S8v2APnSoQwGB3 |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data,Fever - Candidate Privacy Notice
Vacantes similares
Fever
... cross-functional impact. - Ensure CRM initiatives contribute to engagement, retention, customer experience, and revenue growth. - Oversee the technical quality of CRM campaigns, automations, and customer journeys. - Define standards for scalable, reliable, and efficient CRM execution. - Identify technical limitations, operational ...
Spain, Madrid
Michael Page España
€27,000 - €33,000 a year
About the role The CRM Manager position in the Retail fashion sector offers a key opportunity to manage and optimize digital strategies focused on customer relations. This role is based in Barcelona, within the Digital department. - CRM specialist - Retail / luxury sector projects What you'll do - Define and execute the ...
Spain, Barcelona
Fully remote
... sign-up, KYC approval, first deposit (FTD), first trade (FTT), and ongoing trading activity. Work within the lifecycle function to build, deploy, and optimise CRM campaigns across email, push and other channels. The role combines campaign execution, journey build, QA, and performance tracking, ensuring communications are ...
Spain
Full-time hours
About the job Join our expanding Product Growth team! We're actively recruiting a Senior CRM Manager as we continue to scale at M-KOPA. You'll build and scale the lifecycle systems that drive retention, upsell, and customer lifetime value for millions of everyday earners across Africa. What you'll do You'll own lifecycle ...
Spain
Freenow by Lyft
... Barcelona, Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user ...
Spain, Barcelona
Have the right to work in Spain
... Barcelona, Berlin or Hamburg! Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a senior CRM Manager to join our diverse and driven team. In this role, you'll play a key part in achieving ambitious growth targets by engaging and retaining our global user ...
Spain
Permanent contract
... shape the future of entertainment! Ready to be part of the experience? Now, let's discuss this role and what you will do to help achieve Fever's mission. The CRM Project Manager owns the global newsletter strategy and execution across all active Secret Media Network cities. This role is responsible for defining content ...
Spain
€43,400 - €69,300 a year
... market, we're now scaling globally, with a strong focus on the US. It's still day 1, come build the future of shopping with us! What you'll do As CRM & Lifecycle Manager , your mission is to design and run lifecycle programs that turn new signups into engaged, loyal, high-LTV Joko users. You will own the end-to-end CRM strategy ...
Spain, Barcelona
Hybrid
About the job We are looking for Sr CRM Manager, for our game Star Trek Fleet Command to join our team in Barcelona. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of ...
Spain
Have the right to work in Spain
About the job Join our innovative team as a Senior CRM Tech Manager, where you will drive the implementation, maintenance, and optimization of our CRM platform across Rider, Driver and B2B in 9 markets. As a key member of the CRM team, reporting directly to the Head of CRM, you'll collaborate across marketing, operations ...
Spain
Permanent contract
... maintain their lifestyle at an older age. Revitalizing lives is what we do and what our teams work on every day. What are we looking for? INDIBA is seeking a CRM & Marketing Automation Manager to own the CRM ecosystem end-to-end and establish it as the company's single source of truth for customer data, segmentation, automation, ...
Spain
Full-time hours
... partnership with Nebius AI. Our team is fully remote and globally distributed, and we serve a large, active student base across both regions. We're looking for a CRM Systems & Automation Manager to own our customer-facing systems and automate operational processes across Student Onboarding and Student Success. This is a cross-functional ...
Spain
Hybrid
... segmentation to enable sophisticated targeting, personalization, and campaign execution. - Utilize HTML, AMPScript, and/or Liquid to build, modify, and personalize CRM communications and templates. - Partner closely with CRM Strategy Managers to brainstorm, build, and bring customer lifecycle campaigns and trigger-based programs ...
Spain
Minsait
50k
MANAGER CRM MICROSOFT DYNAMICS 365 Indra Group, Tech for the future. Impulsamos la transformación digital con impacto, gracias a la tecnología avanzada, el conocimiento sectorial y el talento global. ¡Únete a nuestro equipo! Serás parte del equipo de Customer Experience & CRM, liderando iniciativas estratégicas de transformación ...
Spain, Valencia
Minsait
50k
MANAGER CRM MICROSOFT DYNAMICS 365 Indra Group, Tech for the future. Impulsamos la transformación digital con impacto, gracias a la tecnología avanzada, el conocimiento sectorial y el talento global. ¡Únete a nuestro equipo! Serás parte del equipo de Customer Experience & CRM, liderando iniciativas estratégicas de transformación ...
Spain, España
Minsait
50k
MANAGER CRM MICROSOFT DYNAMICS 365 Indra Group, Tech for the future. Impulsamos la transformación digital con impacto, gracias a la tecnología avanzada, el conocimiento sectorial y el talento global. ¡Únete a nuestro equipo! Serás parte del equipo de Customer Experience & CRM, liderando iniciativas estratégicas de transformación ...
Spain
... Nuestra meta es impulsar el negocio de nuestros clientes a través de la tecnología, siendo especialistas en proyectos de implantación de Microsoft Dynamics 365 CRM, desde una de las mejores firmas de servicios profesionales. ¿Qué buscamos? En estos momentos buscamos profesionales a partir de 2 años de experiencia en implantaciones ...
Spain, Valencia
Have the right to work in Spain
... trends - Participate in stand-ups, design reviews, and live ops planning to remain closely aligned with the game team Job description We are looking for Sr Manager CRM, for our game Marvel Strike Force to join our team in Barcelona. At Scopely, we care deeply about what we do and want to inspire play every day - whether ...
Spain
Permanent contract
... optimize multi-channel communication plans and retention strategies to improve engagement, customer experience, and revenue generation. - Work closely with the CRM Manager to define customer lifecycle stages, communication frameworks, and contact strategies across all touchpoints. - Help identify and develop key customer ...
Spain