Descripción de la vacante
Have the right to work in Spain
Spain
Client Relationship Manager, Madrid en España is listed on Jobeax. Browse 80,000+ vacancies available.
PropHero is an AI-driven marketplace transforming property investment. Backed by global VCs and founded by McKinsey alumni, we’re expanding our team. Join our thriving, and flexible culture, surrounded by ambitious individuals driving change. At PropHero, we’re making property investment as simple as shares or ETFs—be part of the future we’re building!
We are value-driven!
🤝 BELIEVE: We have a contagious passion and entrepreneurial spirit.
🔍 CONNECT: We care for each other and create a “one-team” spirit.
📈 RAISING THE BAR: We push for exceptional performance and never settle for mediocrity.
🔥 OWN IT: We are owners no matter the circumstances.
🌐 DELIVER: We deliver meaningful, measurable outcomes driving a positive impact.
Do these values resonate with you? Keep reading!
The Role We are looking for a Client Relationship Manager to lead our team of Property Coaches, who are responsible for guiding clients from the moment a sale closes through the materialization and consolidation of their real estate investment. This role reports directly to the Head of Global Sales and is essential to ensuring an excellent client experience, maximizing satisfaction, and activating repeat‑purchase opportunities.
Lead, train, and develop the Property Coaches team, ensuring high standards of client support.
Oversee each Property Coach’s client portfolio, guaranteeing balanced distribution and active follow‑up across all stages of the investment process.
Design and continuously improve the onboarding and post‑sale playbook, integrating tools such as HubSpot to enhance client tracking and consistency.
Define and monitor KPIs related to satisfaction, retention, and repeat purchases, driving performance and continuous improvement.
Act as an escalation point for complex cases or high‑value clients, collaborating closely with Operations and Legal when needed.
Work hand‑in‑hand with Sales (SDRs/Closers) to ensure a seamless transition from the sales process to post‑sale support.
Contribute to recruitment, onboarding, and career development of Property Coaches.
Minimum 5 years of experience leading customer‑facing teams (Customer Success, Account Management, Client Relationship roles), ideally in high‑ticket sectors such as real estate, private banking, or wealth management.
Proven ability to manage and develop relationship‑driven teams focused on client satisfaction and loyalty.
Strong data‑driven mindset and comfort working with CRM systems (ideally HubSpot) and satisfaction/retention metrics.
Excellent leadership, communication, empathy, and trust‑building skills.
Ability to handle complex cases and build long‑term client relationships.
Valuable: knowledge of the real estate or investment sector.
We value your contributions and offer a competitive economic package to match your impact.
We believe in pushing boundaries and embracing challenges. Whether it’s exploring new tools, improving processes, or taking on uncharted projects, we support a culture of curiosity and innovation where learning never stops.
Join a global team that celebrates diversity and thrives on collaboration. With team members from all over the world, we bring together unique perspectives, ideas, and experiences to create meaningful impact and drive innovation.
No matter your background or field of study, you’ll find endless opportunities to learn, grow, and contribute. Our open, transparent environment encourages the exchange of ideas, helping you unlock your full potential.
Be part of a fast-growing startup with global ambitions. As we scale, so will your opportunities to take on more responsibility, shape our success, and advance your career.
Sales
At Prophero, we are committed to fostering an inclusive and equitable workplace where diverse perspectives and backgrounds are not only welcomed but celebrated. We believe that diversity drives innovation and empowers us to build stronger connections with our clients and communities.
Prophero is an equal opportunity employer and is dedicated to ensuring a hiring process free from discrimination based on race, ethnicity, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law. Our mission is to create a workplace where everyone feels valued, supported, and empowered to achieve their full potential.
Vacantes similares
€40,539 - €55,741 a year
... Build valuable relationships with clients within the bank's investment sectors and develop the brand in its territorial scope with business and institutional clients. - Commercial support through assistance at events, fairs, and conferences focused on promoting Triodos Bank in its area of influence. - Client service and ...
Spain
€48,500 - €54,550 a year
... global employment space as a Payroll Vendor Relationship Manager joining our Global Payroll team. As a dynamic and energetic professional, the Payroll Vendor Relationship Manager will own the collaboration with external Payroll partners. You will be reporting to the Manager, Global Payroll Vendor Operations. What you'll do ...
Spain
€40,539 - €55,741 a year
... de Relationship Manager Business Banking con localización física en nuestra oficina comercial de Barcelona. What you'll do · Generar relaciones valiosas con clientes dentro de los sectores de inversión del banco y desarrollar la marca en su ámbito territorial ante clientela de empresas e instituciones. · Apoyo comercial ...
Spain
€40,539 - €55,741 a year
... for the position of Relationship Manager Business Banking (Northern Region) based at our commercial office in Bilbao. What you'll do · Building valuable relationships with clients within the bank's investment sectors and developing the brand within its territorial scope among business clients and institutions. · Commercial ...
Spain
Have the right to work in Spain
... services through its offices in Madrid, Barcelona, and Bilbao. ABOUT THE POSITION MISSION The intern is under the responsibility of the Client Relationship Manager and works within the Customer Service Department. They will be responsible for providing support to the relationship department, assisting both managers and ...
Spain
Full-time hours
... receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services. What you'll do - Build, develop and manage relationships with existing clients ranging from senior C-level executives ...
Spain
... something that already works into something that scales, then Ebury is the place for you! We are seeking a Product Manager to own the Comms product area within Client Platform, reporting directly into the domain product lead. Comms is the voice of Ebury - every notification, document, and message that reaches a client, across ...
Spain, Madrid
Permanent contract
... and carrying out the duties inherent to all stages of the commercial process (acquiring clients, making proposals, and contracting) in order to increase the client portfolio from a perspective of improving and growing the business. What you'll do Functions: • Carry out management of the client portfolio, with the aim of ...
Spain
Fully remote
What you'll do Responsibilities: - Act as a trusted strategic advisor, helping enterprise clients and agencies transform WhatsApp into a measurable growth and performance channel. - Diagnose client challenges by analyzing business goals, customer journeys, and performance data to identify root causes and growth opportunities. ...
Spain
Full-time hours
... receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services. What you'll do - Build, develop and manage relationships with existing clients ranging from senior C-level executives ...
Spain
Permanent contract
... As a client service manager you will own a portfolio of clients with responsibility for ensuring delivery of best-in-class service and strive to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client's organization. As a CSM you must develop an excellent understanding ...
Spain
Michael Page España
€65,000 - €70,000 a year
... execution for events, activations, and spaces on an international level. Currently in an expansion phase and building the team in Spain, they are looking for a Client Growth Manager - Profile with a strong commercial focus and relationship-building skills, with MICE experience - Advanced English What you'll do - Identify opportunities ...
Spain, Madrid
Michael Page España
€35,000 - €38,000 a year
About the role The Client Accountant position in the financial services sector requires managing client accounting with precision and professionalism. We are looking for an organized and detail-oriented person to join the accounting and finance team in Madrid. - Important international accounting outsourcing firm - Fluent ...
Spain, Madrid
Hybrid
... something that already works into something that scales, then Ebury is the place for you! We are seeking a Product Manager to own the Comms product area within Client Platform, reporting directly into the domain product lead. Comms is the voice of Ebury - every notification, document, and message that reaches a client, across ...
Spain
Hybrid
... Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week Do you want to own the products that make sure every message we send a client - lands, matters, and gets acted on? Do you look at how a business communicates with its clients today and see the future it could become - richer, faster, more ...
Spain
Hybrid
... decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers. (Senior) Product Manager - Client Platform Product Ebury Valencia Office - Hybrid: 4 days in the office, 1 day working from home per week Do you want to own ...
Spain
Hybrid
About the role Product Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week Do you want to own the products that make sure every message we send a client - lands, matters, and gets acted on? Do you look at how a business communicates with its clients today and see the future it could become ...
Spain
... Role Enterprise Client Success Manager - Spanish Speaking LOCATION: Madrid. What You’ll Be Doing - Be the primary owner dedicated to a group of Clarity AI’s clients - Deliver a Gold Standard Experience (fast, smart, concise, human, accurate, and informed) to your assigned clients and internal stakeholders - Build trusted ...
Spain, Madrid
Full-time hours
About the job This job was automatically translated to English, see original posting . What you'll do - Support the execution and monitoring of relationship marketing, loyalty, and PRO channel development actions, helping to strengthen relationships with distributors, installers, integrators, major accounts, and Elite Installers. ...
Spain