Descripción de la vacante
Iman Temporing
€18,000 a year
Spain, Madrid
Call Center Agent – Auto Insurance. 30 hours/week en Madrid, España is listed on Jobeax. Browse 80,000+ vacancies available.
The main mission will be to provide telephone support to policyholders of one of the leading companies in the sector, ensuring the highest standards of quality and response times, and providing real-time updates on the status of the claim.
What will your responsibilities be?
- Answer calls from auto insurance policyholders.
- Daily use of internal platforms and data management tools to ensure the proper flow of information.
- Minimum 1 year of experience in customer service, administrative management, or as an operator (preferably in high-activity environments).
- Proficient use of office software (especially Excel) and ability to quickly learn new management software.
- Skills: Excellent verbal and written communication skills, empathy, and customer orientation.
- Experience in the insurance sector is a plus.
- Salary: €18,000 gross/year
- 3-month contract through a staffing agency + Permanent contract upon completion.
- Schedule: 30 hours per week, Monday to Friday, from 9:00 a.m. to 3:00 p.m.
- Start date: Immediate
From IMAN Temporing, a company specialized in HR, we want to accompany you in your professional career.
#WeConnectTalentWithOpportunities
From the Iman office in Madrid, we are recruiting Call Center Agents for a new project in the Auto Claims Processing area.
La misión principal será la atención telefónica de los asegurados de una de la principales compañías del sector, garantizando los más altos estándares de calidad y tiempos de respuesta, informando en tiempo real del estado del siniestro.
¿Cuáles serán tus responsabilidades?
- Responder llamadas de asegurados del Ramos de Autos.
- Uso diario de plataformas internas y herramientas de gestión de datos para asegurar el correcto flujo de la información.
- Experiencia mínima 1 año en puestos de atención al cliente, gestión administrativa o como operador/a (preferiblemente en entornos de alta actividad).
- Manejo fluido de herramientas ofimáticas (especialmente Excel) y agilidad en el aprendizaje de nuevos softwares de gestión.
- Habilidades: Excelente capacidad de comunicación verbal y escrita, empatía y orientación al cliente.
- Valorable experiencia en el sector asegurador.
- Salario: 18.000 brutos/a
- Contrato 3 meses ETT + Incorporación con Indefinido.
- Horario: 30 horas semanales de lunes a viernes de 9 a 15.00
- Incorporación prevista: Inmediata
Desde IMAN Temporing, empresa especializada en RRHH, queremos acompañarte en tu trayectoria laboral.
#Conectamoseltalentoconlasoportunidades
Desde la oficina de Iman en Madrid seleccionamos Teleoperadores/as para nuevo proyecto en el área de Tramitación de Siniestros Auto.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
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